SHDOCLC.DLL/preview.dlg script error message in IE 6.0 SP1

[DiLauro]

Hi

I just upgraded to IE 6.0 SP1 today, now I am having
problems printing from some websites. I am using Windows
98 and the error message that I receive is this:

An error has occurred in the script on this page

Line: 93
Char: 1
Error: Access is denied
Code: 0
URL: res://c:\windows\system\SHDOCLC.DLL/preview.dlg

Do you wan to continue running scripts on this page? Yes /
No ?

I selected Yes and No and it doesn't do anything.

Any ideas on how to stop this or what is causing this ?
It's strange that it is only happening on some websites
not all.

Thanks

 

[Ramesh [MVP]]

Error Message When You Print from Internet Explorer
http://support.microsoft.com/?kbid=303360

Cannot print from Internet Explorer
http://support.microsoft.com/?kbid=293176

Error Message When You Attempt to Print a Web Page: An Error Has Occurred in
the Script on This Page:
http://support.microsoft.com/?kbid=303486

Divago Surfairy is installed
http://support.microsoft.com?kbid=811165

=================================================
http://www.mvps.org/inetexplorer/answers3.htm#preview_dlg

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


Hi

I just upgraded to IE 6.0 SP1 today, now I am having
problems printing from some websites. I am using Windows
98 and the error message that I receive is this:

An error has occurred in the script on this page

Line: 93
Char: 1
Error: Access is denied
Code: 0
URL: res://c:\windows\system\SHDOCLC.DLL/preview.dlg

Do you wan to continue running scripts on this page? Yes /
No ?

I selected Yes and No and it doesn't do anything.

Any ideas on how to stop this or what is causing this ?
It's strange that it is only happening on some websites
not all.

Thanks

 

[DiLauro]

Hi Ramesh

Thanks for the reply.

I did look at most of the articles that you suggest and KB
303360 & 293176 have different error messages than the one
I am receiving - should I still try the resolutions ???

KB 303486 - As far as I can tell I am not using a Post
Script Driver and I can't find anything in Printer /
Properties with Post Script (EPS). I have a HP Office Jet
590.

And I checked for the Surfairy directory and there isn't
one.

I'm beginning to think I should have left well enough
alone and stayed on IE 5.0.

Thanks.

 

[Ramesh [MVP]]

You may try Q303360. (part of the troubleshooting included in Q293176)

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


Hi Ramesh

Thanks for the reply.

I did look at most of the articles that you suggest and KB
303360 & 293176 have different error messages than the one
I am receiving - should I still try the resolutions ???

KB 303486 - As far as I can tell I am not using a Post
Script Driver and I can't find anything in Printer /
Properties with Post Script (EPS). I have a HP Office Jet
590.

And I checked for the Surfairy directory and there isn't
one.

I'm beginning to think I should have left well enough
alone and stayed on IE 5.0.

Thanks.

 

[PA Bear]

1. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

2. Discover and remove the culprit which caused this:

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

These days most of us are recommending HijackThis to identify and assist in
the removal of these bad guys. **Post your files to any of the following
forums, not here:**

http://forums.spywareinfo.com/
http://www.net-integration.net/cgi-bin/forum/ikonboard.cgi
http://tomcoyote.org/forums/index.php?act=ST&f=4&t=499

Also update your virus definitions and then run a full system scan. From
now on, do both daily.

--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
AH-VSOP

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

 

[H Leboeuf]

The cause is this parasite.

Surfairy http://www.doxdesk.com/parasite/Surfairy.html
More: http://support.microsoft.com/?kbid=811165