The date and time was 2/11/2008 10:32 PM, and on a whim, Anthony W
pounded out on the keyboard:
I'm working on a network for a client that has a Xerox Phaser and
Samsung ML-1740 laser printer both USB connected; they can be shared but
cannot be connected to. However another computer on the LAN has a
Cannon printer on a LPT port that all computers on the network can print
to. These 2 printers show as on line but when I try to print a test
page from properties, I get an error the test page could not be sent. I
can check the print queue but nothing gets that far.
I've done all the usual troubleshooting and cleaned up the temp files. I
was hoping the problem would be a bi-directional setting in the driver
like on the old desk jet printers (but no luck there.) I can't find any
useful article in the MS KB and even less on the Samsung and Xerox
support sites.
To start with there was a rights issue which I have resolved but this
connectivity problem has me stumped.
Tony
Hi Tony,
Right click on the printer in Printers & Faxes and select Sharing. Under
the Additional Drivers button, are the proper system drivers checked? If
not, this will prevent driver installation. Is the share name
recognizable by all OS's? Under the Security tab, does "Everyone" have
permission to Print?
Are both the Xerox & Samsung on the same workstation? Try disconnecting
one of them for testing. Can you "see" the printer in Explorer on
another workstation (\\workstation\printersharename)?
As a last resort, try installing the drivers directly on the other
workstations with the printer CD and then connecting.
--
Terry R.
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