Shared Calendar Printing Issue


D

Douglas @ Helpdesk

I have a client that when she trys to do a print preview of this one shared
calendar it will not show up. Nor will it print the calendar.

All other shared calendars are printing fine.

I have tried to recreate the users outlook profile, ran a detect and repair,
updated the client to SP3 for Office.

Is there any suggestions to do other than upgrading the client to 2007?
 
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D

Douglas @ Helpdesk

Diane,

I just deleted the outlprnt file and then reopened outlook. tried to access
the calendar and print it and i got the following error message now

The messaging interface has returned an unknown error. If the problem
persists, restart Outlook.

Well I did restart outlook several times and i still got that error message.
This message only started to happen after i deleted the outlprnt file. And no
there was no error messages prior. just nothing would happen.

Diane Poremsky said:
Did you delete the outlprnt file?
Do you get any errors with the calendar?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Douglas @ Helpdesk said:
I have a client that when she trys to do a print preview of this one
shared
calendar it will not show up. Nor will it print the calendar.

All other shared calendars are printing fine.

I have tried to recreate the users outlook profile, ran a detect and
repair,
updated the client to SP3 for Office.

Is there any suggestions to do other than upgrading the client to 2007?
 
D

Douglas @ Helpdesk

i have also recreated the users profile thinking that might have resolved the
issue. it didnt, but now i am not getting the error message any more and im
back to square 1.

Douglas @ Helpdesk said:
Diane,

I just deleted the outlprnt file and then reopened outlook. tried to access
the calendar and print it and i got the following error message now

The messaging interface has returned an unknown error. If the problem
persists, restart Outlook.

Well I did restart outlook several times and i still got that error message.
This message only started to happen after i deleted the outlprnt file. And no
there was no error messages prior. just nothing would happen.

Diane Poremsky said:
Did you delete the outlprnt file?
Do you get any errors with the calendar?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Douglas @ Helpdesk said:
I have a client that when she trys to do a print preview of this one
shared
calendar it will not show up. Nor will it print the calendar.

All other shared calendars are printing fine.

I have tried to recreate the users outlook profile, ran a detect and
repair,
updated the client to SP3 for Office.

Is there any suggestions to do other than upgrading the client to 2007?
 
D

Diane Poremsky [MVP]

That file is just print settings - it would cause this error.

Have you use Detect and Repair?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Douglas @ Helpdesk said:
i have also recreated the users profile thinking that might have resolved
the
issue. it didnt, but now i am not getting the error message any more and
im
back to square 1.

Douglas @ Helpdesk said:
Diane,

I just deleted the outlprnt file and then reopened outlook. tried to
access
the calendar and print it and i got the following error message now

The messaging interface has returned an unknown error. If the problem
persists, restart Outlook.

Well I did restart outlook several times and i still got that error
message.
This message only started to happen after i deleted the outlprnt file.
And no
there was no error messages prior. just nothing would happen.

Diane Poremsky said:
Did you delete the outlprnt file?
Do you get any errors with the calendar?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-R[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

in
message I have a client that when she trys to do a print preview of this one
shared
calendar it will not show up. Nor will it print the calendar.

All other shared calendars are printing fine.

I have tried to recreate the users outlook profile, ran a detect and
repair,
updated the client to SP3 for Office.

Is there any suggestions to do other than upgrading the client to
2007?
 
D

Douglas @ Helpdesk

yes, still nothing. I have tried to recreate the users outlook profile, ran a
detect and
repair, and updated the client to SP3 for Office.

Diane Poremsky said:
That file is just print settings - it would cause this error.

Have you use Detect and Repair?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Douglas @ Helpdesk said:
i have also recreated the users profile thinking that might have resolved
the
issue. it didnt, but now i am not getting the error message any more and
im
back to square 1.

Douglas @ Helpdesk said:
Diane,

I just deleted the outlprnt file and then reopened outlook. tried to
access
the calendar and print it and i got the following error message now

The messaging interface has returned an unknown error. If the problem
persists, restart Outlook.

Well I did restart outlook several times and i still got that error
message.
This message only started to happen after i deleted the outlprnt file.
And no
there was no error messages prior. just nothing would happen.

:

Did you delete the outlprnt file?
Do you get any errors with the calendar?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

in
message I have a client that when she trys to do a print preview of this one
shared
calendar it will not show up. Nor will it print the calendar.

All other shared calendars are printing fine.

I have tried to recreate the users outlook profile, ran a detect and
repair,
updated the client to SP3 for Office.

Is there any suggestions to do other than upgrading the client to
2007?
 
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D

Diane Poremsky [MVP]

While I don't think it’s the computer, have you tried either her mailbox on
another computer or another mailbox on this computer?


(BTW - "That file is just print settings - it would cause this error." - was
supposed to be WOULDN'T)
--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Douglas @ Helpdesk said:
yes, still nothing. I have tried to recreate the users outlook profile,
ran a
detect and
repair, and updated the client to SP3 for Office.

Diane Poremsky said:
That file is just print settings - it would cause this error.

Have you use Detect and Repair?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Douglas @ Helpdesk said:
i have also recreated the users profile thinking that might have
resolved
the
issue. it didnt, but now i am not getting the error message any more
and
im
back to square 1.

:

Diane,

I just deleted the outlprnt file and then reopened outlook. tried to
access
the calendar and print it and i got the following error message now

The messaging interface has returned an unknown error. If the problem
persists, restart Outlook.

Well I did restart outlook several times and i still got that error
message.
This message only started to happen after i deleted the outlprnt file.
And no
there was no error messages prior. just nothing would happen.

:

Did you delete the outlprnt file?
Do you get any errors with the calendar?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Douglas @ Helpdesk" <[email protected]>
wrote
in
message I have a client that when she trys to do a print preview of this
one
shared
calendar it will not show up. Nor will it print the calendar.

All other shared calendars are printing fine.

I have tried to recreate the users outlook profile, ran a detect
and
repair,
updated the client to SP3 for Office.

Is there any suggestions to do other than upgrading the client to
2007?
 
Ad

Advertisements

D

Douglas @ Helpdesk

ARUGH!!! it prints.. i opened it up on my system. should i try a reinstall of
office? (but the issue didnt correct itself when a detect and repair was
ran..)

Diane Poremsky said:
While I don't think it’s the computer, have you tried either her mailbox on
another computer or another mailbox on this computer?


(BTW - "That file is just print settings - it would cause this error." - was
supposed to be WOULDN'T)
--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:d[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Douglas @ Helpdesk said:
yes, still nothing. I have tried to recreate the users outlook profile,
ran a
detect and
repair, and updated the client to SP3 for Office.

Diane Poremsky said:
That file is just print settings - it would cause this error.

Have you use Detect and Repair?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

message i have also recreated the users profile thinking that might have
resolved
the
issue. it didnt, but now i am not getting the error message any more
and
im
back to square 1.

:

Diane,

I just deleted the outlprnt file and then reopened outlook. tried to
access
the calendar and print it and i got the following error message now

The messaging interface has returned an unknown error. If the problem
persists, restart Outlook.

Well I did restart outlook several times and i still got that error
message.
This message only started to happen after i deleted the outlprnt file.
And no
there was no error messages prior. just nothing would happen.

:

Did you delete the outlprnt file?
Do you get any errors with the calendar?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Douglas @ Helpdesk" <[email protected]>
wrote
in
message I have a client that when she trys to do a print preview of this
one
shared
calendar it will not show up. Nor will it print the calendar.

All other shared calendars are printing fine.

I have tried to recreate the users outlook profile, ran a detect
and
repair,
updated the client to SP3 for Office.

Is there any suggestions to do other than upgrading the client to
2007?
 

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