service pack 4

[Jon Lemasters]

After I install Service Pack 4 the computer is very slow
to respond to right clikcing on an icon. For example if I
try right clikcing on Word in the program menu, the
hourglass sits ther for about a minute before giving me
the menu. I have tried this on several new computers and
all I have done is the upgrade to Service Pack 4 and the
same thing happens to all of them. Is there a way to fix
this without uninstalling the Service Pack.

 

[Jon Lemasters]

I cannot find msconfig on any computerwith Windows 2K
loaded on them. Where do I find it?

 

[Jon Lemasters]

I downloaded the msconfig file and ran the selevctive
startup with all the boxes unchecked. I still have the
same problem with right clicking.

 

[Bennie Chen]

Hi Jon,

How about Safe Mode? Does the problem occur in Safe Mode too?

Regards,
Bennie Chen
Product Support Services
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Paul]

Hey Jon, I noticed someone else had this exact same
problem. They posted it in the "Windows Update"
newsgroup. May want to check that out and contact that
person.

Good luck,

P

 

[Ivan Sheng]

Hi Jon,

If it works in Safe mode, please refer to this article to use the msconfig
(besides the steps I gave you in my 1st resposne of msconfig, it includes
other steps):


Q310353: How to Perform a Clean Boot in Windows XP.

http://support.microsoft.com/support/kb/articles/q310/3/53.asp


Please let me know if you have any questions. I look forward to hearing
from you.

Ivan Sheng
Microsoft Online Partner Support
MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Get Secure! ¨C www.microsoft.com/security

This posting is provided ¡°as is¡± with no warranties and confers no rights.

 

[Jon Lemasters]

The problem does not occur when I boot in safe mode. When
I run Msconfig with all the boxes unchecked I still get
the same problem.
Any ideas?

 

[Ivan Sheng]

Hi Jon,

According to your description, besides the startup options, we need to
uncheck more options. For more information, I suggest you refer to this
article:

TITLE: How to Perform a Clean Boot in Windows XP
URL: http://support.microsoft.com/support/kb/articles/q310/3/53.asp

Please let me know if you have any questions. I look forward to hearing
from you.??

Sincerely,
Ivan Sheng, MCSD,MCSE4,2000,MCDBA,CCNA,ASE
Microsoft Online Support Engineer

Get Secure! - www.microsoft.com/security

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