Server can't shutdown or restart

  • Thread starter Thread starter Steve
  • Start date Start date
S

Steve

When I try to reboot or shutdown my Windows 2000 server it
hangs and i have to manually power off and power on the
server. There are no error messages in the event logs.
Any ideas?
 
First, try updating the BIOS and look for updates in drivers.

Where does it hang? If it hangs at the black screen with blinking cursor,
it's probably a device / device driver. If it hangs somewhere else, it
might be a service/application.

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
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What if it hangs at the blank blue screen? I either have
to power it of then back on, or walk away and come back
after about 5 minutes. Can anyone help?

Kevin
 
It's probably a service or application -- try following the steps in
http://support.microsoft.com/?id=315409 or using tools like taskmanager and
msconfig to locate problem services and applications.

Cheers,
Daniel

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.
 
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