Sent Items to non-company email addresses lose formatting

O

OneMoreTime

Office 2003
Microsoft Exchange 2003
Single User
happens on any formatting (rich text, html, use word to format email messages)
International option set to Western Europe (ISO)
Changed to US (ASCII) temporary fix
AVG Virus Protection
AVG outbound email scanning turned off (one message sent without lost
formatting then it went back to lost formatting)
no event on PC, no upgrades, updates, etc were performed that caused this
Here's what it looks like: (XXXX protecting identies)
sure! I can bring coffee, cream, sugar, cups. Carol xxrxxxx Sr. Project
Manager XXX Consulting, Inc. 770-XXX-xxxx (office) 770-XXX-xxxx (mobile)
From: Sue Kxxxxx[mailto:[email protected]] Sent: Monday, April 21, 2008
9:43 PM To: Bob xxxxxx Alicia xxxxx; Allison xxxx; Carl & Melissa xxxxxxxx;
Carol xxxx; Daniel xxxx; Danielle xxxx; David & Melissa XXXXXXX; David
xxxxxxx; Daye & Lisa xxxxxx; Saturday's Morning Game Parents, In looking at
this Saturday's game, it is noted that we need to be on the field at 7:45 ...
that's A.M.!!!!! It might be nice to bring the boys and coaches some
breakfast to the field. Would anyone else be interested in bringing some
food/drink items to the game? I will be happy to supply donuts to the team.
If we have some interest, I will be happy to organize the list of volunteers
and food/drink items and make sure it gets out to everyone in time for the
game. Items to consider: juice, hot chocolate, coffee (for parents), extra
donuts (for parents and siblings), other breakfast foods (granola bars,
fruit), paper products. Let me know if you are interested. Go Braves! No
virus found in this incoming message. Checked by AVG. Version: 7.5.524 /
Virus Database: 269.23.2/1389 - Release Date: 4/21/2008 8:34 AM No virus
found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus
Database: 269.23.2/1389 - Release Date: 4/21/2008 8:34 AM
 
H

Hal Hostetler [MVP P/I]

If AVG is installed on the local machine, not the Exchange Server, you need
to uninstall it, then re-install it without the email or Outlook scanning
modules. There should be NO scanning on the client machine whatsoever. In
general ALL local email scanners should be considered incompatible with ALL
emails clients at some level - its entirely in the nature of the beast that
the way they must work
will eventually cause problems with email flow, not an "IF", but a "WHEN".
Email scanning belongs on an email server. The resident, local file system
scanner, if kept current, will take care of anything that might slip through
a server based email scanner.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

OneMoreTime said:
Office 2003
Microsoft Exchange 2003
Single User
happens on any formatting (rich text, html, use word to format email messages)
International option set to Western Europe (ISO)
Changed to US (ASCII) temporary fix
AVG Virus Protection
AVG outbound email scanning turned off (one message sent without lost
formatting then it went back to lost formatting)
no event on PC, no upgrades, updates, etc were performed that caused this
Here's what it looks like: (XXXX protecting identies)
sure! I can bring coffee, cream, sugar, cups. Carol xxrxxxx Sr. Project
Manager XXX Consulting, Inc. 770-XXX-xxxx (office) 770-XXX-xxxx (mobile)
From: Sue Kxxxxx[mailto:[email protected]] Sent: Monday, April 21, 2008
9:43 PM To: Bob xxxxxx Alicia xxxxx; Allison xxxx; Carl & Melissa xxxxxxxx;
Carol xxxx; Daniel xxxx; Danielle xxxx; David & Melissa XXXXXXX; David
xxxxxxx; Daye & Lisa xxxxxx; Saturday's Morning Game Parents, In looking at
this Saturday's game, it is noted that we need to be on the field at 7:45 ....
that's A.M.!!!!! It might be nice to bring the boys and coaches some
breakfast to the field. Would anyone else be interested in bringing some
food/drink items to the game? I will be happy to supply donuts to the team.
If we have some interest, I will be happy to organize the list of volunteers
and food/drink items and make sure it gets out to everyone in time for the
game. Items to consider: juice, hot chocolate, coffee (for parents), extra
donuts (for parents and siblings), other breakfast foods (granola bars,
fruit), paper products. Let me know if you are interested. Go Braves! No
virus found in this incoming message. Checked by AVG. Version: 7.5.524 /
Virus Database: 269.23.2/1389 - Release Date: 4/21/2008 8:34 AM No virus
found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus
Database: 269.23.2/1389 - Release Date: 4/21/2008 8:34 AM
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