Sent Items box empty after conversion to Windos Mail

C

Charles Biller

After the conversion, my Outlookk Express inbox transfered fine but now I
see that my 'Sent Mail' did not transfer.
Help
Charles
 
P

PA Bear [MS MVP]

How did you do this "conversion"?

What size is SENT ITEMS.DBX and is this file still available to you?

Did you compact all OE folders prior to doing this "conversion"? Did you
routinely compact all OE folders in WinXP?
 
C

Charles

Robert, thanks for the quick post:)
The conversion was automatic in that one day I had the old outlook express,
the next day when I opened it up, I had Windows Mail. I saw all my previous
inbox mail, or it came in there somehow. Then the next day, today, I checked
the sent folder and it was empty.
Now that I sent a test email and another one, they are in the sent folder
but none of my past sent mail are there.
I didn't do any compaction until the computer had a dialog box that it want
to compact and I said, yes:)

I may have to reconnect my old computer and see if it has it or able to get
it. This new one with a Vista that I am having the difficulty:( I also had
that 'spell check' problem but found the solution on the boards and is
solved:)
As to size, not sure, but I had much more mail in it than at the time of
this conversion as I delete some of the not needed anymore mail:)
Thanks for your time,
Charles
 
C

Charles

Steve,

Thanks for the reply and suggestion:) I will try this and see what happens.
It is just curious that all the 'inbox' mail that I have/had in OE is in the
new Windows mail but not my 'sent box'
 
P

PA Bear [MS MVP]

The conversion was automatic in that one day I had the old outlook
express,
the next day when I opened it up, I had Windows Mail.

Huh? I don't think we're talking about the same thing. How did you get the
OE data (from the old machine) transferred to Windows Mail (on the Vista
machine)?

Are all the "missing" messages still available in Sent Items folder on the
old machine? How many messages were/are there in that folder?

I have a feeling that you'd been using Sent Items folder (in OE) to archive
messages (very much *not* recommended). If so, there's a very good chance
that the messages cannot be recovered.
 
C

Charles

Not sure how it got transfered but it did; all the old mail in the old OE is
in my new inbox on the new computer with windows mail
The sent mailbox on the old computer has 75 mail in it, just connected the
old computer to the Internet and, the old computer still goes to the OE not
the new WM.
 
C

Charles

By the way, do I have a choice of using OE on the new Vista equipped computer?
Thanks,
 
P

PA Bear [MS MVP]

No, you do not have a choice in Vista: In your new Windows version, Windows
Mail replaces OE as the default Mail Client.

In Windows Mail or OE, open Tools | Accounts | Mail | [your account] |
Properties | Advanced: If the option "Leave a copy of messages on the
server" is enabled (checked), that's why your Windows Mail and OE Inboxes
have the same messages.

[Having that option enabled may not be a good idea. Chances are that your
email provider sets a limit on the size of your mailbox (i.e., the number of
messages on their mailserver). If you leave all the messages on the server,
you will eventually exceed the limit. If & when that happens, you won't be
able to receive any more new messages until you've deleted some. Besides,
you've already got 'em in Windows Mail, so you really don't need them taking
up space on your provider's mailserver, right?]

Now, back to the messages in your Sent Items folder in OE: Those messages
only reside in OE, not on your provider's mailserver, so they're not
available in or to Windows Mail. If those messages are so important to you,
here's the easiest way to transfer them from OE to Windows Mail:

[You will want to PRINT these instructions for offline reference!]

On your old computer:

1. Purchase & install the OEXpress utility ($26.95 USD; written by longtime
Mail MVP Steve Cochran): http://www.oehelp.com/DBXpress/Default.aspx

2. Open OE and compact all folders (ALT+F+F+F).

3. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

4. Close OE.

5. Enable 'Show Hidden Files and Folders' via Start | Control Panel | Folder
Options | View (here's a tutorial:
http://www.bleepingcomputer.com/tutorials/tutorial62.html).

6. Create a new desktop folder named SENT ITEMS.

7. Open Windows Explorer to your store folder (#3 above) | Right-click on
SENT ITEMS.DBX & select COPY | then Close Windows Explorer.

8. Open the new desktop folder (#6 above) and PASTE the contents of your
clipboard (i.e., SENT ITEMS.DBX) into the folder.

9. Now run DBXpress on SENT ITEMS.DBX file in the desktop folder, saving the
extracted messages to the same folder. The utility will produce an EML file
for each message.

10. Now delete the file SENT ITEMS.DBX from the desktop folder.

11. Copy the desktop folder SENT ITEMS to removable media (e.g., a Flash
drive; a CD or DVD).

On the Vista machine:

1. Insert the Flash drive, CD or DVD into the appropriate slot or bay.

2. Copy the folder SENT ITEMS from the Flash drive, CD or DVD to your
desktop.

3. Open the desktop folder, place your cursor anywhere inside the folder and
press CTRL+A to select (highlight) all of the EML files. Now right-click on
the highlighted group, select PROPERTIES, and remove any READ ONLY attribute
the files may have.

4. Open Windows Mail and the desktop folder SENT ITEMS such that both are
visible on your screen, then simply drag one or more of the EML files from
the folder to any open Windows Mail folder.

Good luck. I hope those messages are worth it! <wink>
 
C

Charles

When you do these kinds of setups once in many years, you forget them.
Comcast just reminded me to change the setup to leave a copy at their server
so I checked and marked that box, thanks. Sure enough, that box was checked
in OE too:) Must have done that so moons ago.

I didn't realize that the storage is in two separate places for the mail, at
the server and I assume at the other end of OE/WM. someplace. I thought the
latter was on my computer but never could locate the files, nor anyone been
able to tell me otherwise, until now. I would guess that WM/OE is not crucial
to have unless one wants to keep a larger amount of mail than the server
provides.

I guess the Sent Mail is not so crucial for me to go through all those hoops
but it would have been nice to have to refer back to some of them as needed.
Periodically I clean out what I have in them at both places so the server
storage is never even close to my allotment.

Thanks very much for your valuable input solving my problem.
--
Charles


PA Bear said:
No, you do not have a choice in Vista: In your new Windows version, Windows
Mail replaces OE as the default Mail Client.

In Windows Mail or OE, open Tools | Accounts | Mail | [your account] |
Properties | Advanced: If the option "Leave a copy of messages on the
server" is enabled (checked), that's why your Windows Mail and OE Inboxes
have the same messages.

[Having that option enabled may not be a good idea. Chances are that your
email provider sets a limit on the size of your mailbox (i.e., the number of
messages on their mailserver). If you leave all the messages on the server,
you will eventually exceed the limit. If & when that happens, you won't be
able to receive any more new messages until you've deleted some. Besides,
you've already got 'em in Windows Mail, so you really don't need them taking
up space on your provider's mailserver, right?]

Now, back to the messages in your Sent Items folder in OE: Those messages
only reside in OE, not on your provider's mailserver, so they're not
available in or to Windows Mail. If those messages are so important to you,
here's the easiest way to transfer them from OE to Windows Mail:

[You will want to PRINT these instructions for offline reference!]

On your old computer:

1. Purchase & install the OEXpress utility ($26.95 USD; written by longtime
Mail MVP Steve Cochran): http://www.oehelp.com/DBXpress/Default.aspx

2. Open OE and compact all folders (ALT+F+F+F).

3. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

4. Close OE.

5. Enable 'Show Hidden Files and Folders' via Start | Control Panel | Folder
Options | View (here's a tutorial:
http://www.bleepingcomputer.com/tutorials/tutorial62.html).

6. Create a new desktop folder named SENT ITEMS.

7. Open Windows Explorer to your store folder (#3 above) | Right-click on
SENT ITEMS.DBX & select COPY | then Close Windows Explorer.

8. Open the new desktop folder (#6 above) and PASTE the contents of your
clipboard (i.e., SENT ITEMS.DBX) into the folder.

9. Now run DBXpress on SENT ITEMS.DBX file in the desktop folder, saving the
extracted messages to the same folder. The utility will produce an EML file
for each message.

10. Now delete the file SENT ITEMS.DBX from the desktop folder.

11. Copy the desktop folder SENT ITEMS to removable media (e.g., a Flash
drive; a CD or DVD).

On the Vista machine:

1. Insert the Flash drive, CD or DVD into the appropriate slot or bay.

2. Copy the folder SENT ITEMS from the Flash drive, CD or DVD to your
desktop.

3. Open the desktop folder, place your cursor anywhere inside the folder and
press CTRL+A to select (highlight) all of the EML files. Now right-click on
the highlighted group, select PROPERTIES, and remove any READ ONLY attribute
the files may have.

4. Open Windows Mail and the desktop folder SENT ITEMS such that both are
visible on your screen, then simply drag one or more of the EML files from
the folder to any open Windows Mail folder.

Good luck. I hope those messages are worth it! <wink>
--
~PA Bear
By the way, do I have a choice of using OE on the new Vista equipped
computer? Thanks,
Not sure how it got transfered but it did; all the old mail in the old OE
is
in my new inbox on the new computer with windows mail
The sent mailbox on the old computer has 75 mail in it, just connected the
old computer to the Internet and, the old computer still goes to the OE
not
the new WM.
 
C

Charles

4Am and nothing to do? Sleep is not something to do? :)

Thanks for your persistance. Confirmed my suspicion that indeed the mail is
saved to the computer that is saved to stay.

I printed the info at the link and your suggestions and will give this a try.
I have a related question to this mailstuff and the new Windows mail address
book/contacts: Can a picture be attached to the thumbnails?
Can the job title be shown when all the contacts are displayed at once
without opening of highlighting a person? I used this 'job title' to see who
is doing what research in my address book and was a good tool just to see the
whole list at once to see who was doing the research I was after.

Thanks for everything,
 
C

Charles

Thanks again:)
I will try that picture business:)
I had that 'job title' heading set up but the only way so far, it seems, to
display that entry is whn I highlite a person, not as a whole on the entire
list of contacts so I can quickly browse trough them and finde the ones I am
interested. I will keep playing with it.
Thanks much.
 
P

PA Bear [MS MVP]

YW & thanks for your feedback.

Note the you can import your OE data (i.e., all messages in all folders, not
just selected folders) into Windows Mail (but you'd most likely end up with
lots of dupes in your inbox afterwards):

HOW TO Migrate from Outlook Express to Windows Mail
http://www.oehelp.com/backup.aspx#oe2wm or...
http://www.vista4beginners.com/Migrate-from-Outlook-Express-to-Windows-Mail
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
When you do these kinds of setups once in many years, you forget them.
Comcast just reminded me to change the setup to leave a copy at their
server
so I checked and marked that box, thanks. Sure enough, that box was
checked
in OE too:) Must have done that so moons ago.

I didn't realize that the storage is in two separate places for the mail,
at
the server and I assume at the other end of OE/WM. someplace. I thought
the
latter was on my computer but never could locate the files, nor anyone
been
able to tell me otherwise, until now. I would guess that WM/OE is not
crucial to have unless one wants to keep a larger amount of mail than the
server provides.

I guess the Sent Mail is not so crucial for me to go through all those
hoops
but it would have been nice to have to refer back to some of them as
needed.
Periodically I clean out what I have in them at both places so the server
storage is never even close to my allotment.

Thanks very much for your valuable input solving my problem.
No, you do not have a choice in Vista: In your new Windows version,
Windows
Mail replaces OE as the default Mail Client.

In Windows Mail or OE, open Tools | Accounts | Mail | [your account] |
Properties | Advanced: If the option "Leave a copy of messages on the
server" is enabled (checked), that's why your Windows Mail and OE Inboxes
have the same messages.

[Having that option enabled may not be a good idea. Chances are that
your
email provider sets a limit on the size of your mailbox (i.e., the number
of messages on their mailserver). If you leave all the messages on the
server, you will eventually exceed the limit. If & when that happens,
you
won't be able to receive any more new messages until you've deleted some.
Besides, you've already got 'em in Windows Mail, so you really don't need
them taking up space on your provider's mailserver, right?]

Now, back to the messages in your Sent Items folder in OE: Those messages
only reside in OE, not on your provider's mailserver, so they're not
available in or to Windows Mail. If those messages are so important to
you, here's the easiest way to transfer them from OE to Windows Mail:

[You will want to PRINT these instructions for offline reference!]

On your old computer:

1. Purchase & install the OEXpress utility ($26.95 USD; written by
longtime
Mail MVP Steve Cochran): http://www.oehelp.com/DBXpress/Default.aspx

2. Open OE and compact all folders (ALT+F+F+F).

3. Write down the location of your identity's store
(http://www.insideoe.com/files/store.htm#storemain).

4. Close OE.

5. Enable 'Show Hidden Files and Folders' via Start | Control Panel |
Folder Options | View (here's a tutorial:
http://www.bleepingcomputer.com/tutorials/tutorial62.html).

6. Create a new desktop folder named SENT ITEMS.

7. Open Windows Explorer to your store folder (#3 above) | Right-click on
SENT ITEMS.DBX & select COPY | then Close Windows Explorer.

8. Open the new desktop folder (#6 above) and PASTE the contents of your
clipboard (i.e., SENT ITEMS.DBX) into the folder.

9. Now run DBXpress on SENT ITEMS.DBX file in the desktop folder, saving
the extracted messages to the same folder. The utility will produce an
EML file for each message.

10. Now delete the file SENT ITEMS.DBX from the desktop folder.

11. Copy the desktop folder SENT ITEMS to removable media (e.g., a Flash
drive; a CD or DVD).

On the Vista machine:

1. Insert the Flash drive, CD or DVD into the appropriate slot or bay.

2. Copy the folder SENT ITEMS from the Flash drive, CD or DVD to your
desktop.

3. Open the desktop folder, place your cursor anywhere inside the folder
and press CTRL+A to select (highlight) all of the EML files. Now
right-click on the highlighted group, select PROPERTIES, and remove any
READ ONLY attribute the files may have.

4. Open Windows Mail and the desktop folder SENT ITEMS such that both are
visible on your screen, then simply drag one or more of the EML files
from
the folder to any open Windows Mail folder.

Good luck. I hope those messages are worth it! <wink>
--
~PA Bear
By the way, do I have a choice of using OE on the new Vista equipped
computer? Thanks,
Not sure how it got transfered but it did; all the old mail in the old
OE
is
in my new inbox on the new computer with windows mail
The sent mailbox on the old computer has 75 mail in it, just connected
the
old computer to the Internet and, the old computer still goes to the OE
not
the new WM.

The conversion was automatic in that one day I had the old outlook
express,
the next day when I opened it up, I had Windows Mail.

Huh? I don't think we're talking about the same thing. How did you
get
the OE data (from the old machine) transferred to Windows Mail (on the
Vista machine)?

Are all the "missing" messages still available in Sent Items folder on
the
old machine? How many messages were/are there in that folder?

I have a feeling that you'd been using Sent Items folder (in OE) to
archive
messages (very much *not* recommended). If so, there's a very good
chance
that the messages cannot be recovered.

Charles wrote:
Robert, thanks for the quick post:)
The conversion was automatic in that one day I had the old outlook
express,
the next day when I opened it up, I had Windows Mail. I saw all my
previous
inbox mail, or it came in there somehow. Then the next day, today, I
checked
the sent folder and it was empty.
Now that I sent a test email and another one, they are in the sent
folder
but none of my past sent mail are there.
I didn't do any compaction until the computer had a dialog box that it
want
to compact and I said, yes:)

I may have to reconnect my old computer and see if it has it or able
to
get
it. This new one with a Vista that I am having the difficulty:( I also
had
that 'spell check' problem but found the solution on the boards and is
solved:)
As to size, not sure, but I had much more mail in it than at the time
of
this conversion as I delete some of the not needed anymore mail:)
Thanks for your time

How did you do this "conversion"?

What size is SENT ITEMS.DBX and is this file still available to you?

Did you compact all OE folders prior to doing this "conversion"? Did
you
routinely compact all OE folders in WinXP?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Charles Biller wrote:
After the conversion, my Outlookk Express inbox transfered fine but
now
I
see that my 'Sent Mail' did not transfer.
 
C

Charles

I will try this and see, thanks.

I used your method to create another folder and import and it worked just
great. Links in old messages work just dandy and all readable:)
Thanks for all the help so far:) SUPER
 
C

Charles

Played with the address book. Discovered by accident as I had this field
filled in for a person and showed up as 3rd line by the contact person, and
that is the work phone number block.
Apparently there is not much restriction for this block as I wrote in a good
number of letters and it worked just as I want.
Now I can just scroll down the whole list without opening and see who is
researching and what.

What a find. Thanks for everything. I think I am finished for now:)
 

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