Sent folder sometimes dissapears.

[Corky D]

I have a customer who references their sent folder from time to time.
Recently the folder dissapears and only a reboot will bring it back. I have
tried a scanpst.exe. I have backed up Outlook folders and uninstalled Office
pro 2003 and re-installed Office 2003 and restored Outlook. Problem still
persists. Problem does not happen on any of the other folders. Setup is
WinXp and Outlook is pop configured. Thanks for any help.

 

[Diane Poremsky {MVP}]

where is it disappearing from? The folder list (Ctrl+6), the mail list or
the favorite folders list?

 

[Corky D]

Nice question.....mail folders and favorite folders...I hope that my answer
to your question gets a positive response to my original question and
problem. Thank you

 

[Diane Poremsky {MVP}]

Try starting outlook with the /resetnavpane switch.
http://www.outlook-tips.net/beginner/switches.htm