sending mail

K

Kristye

I keep getting this popup asking me to confirm my sign on name and
password... I did not know I had one... Where can I get this info from? Thanks
 
G

Gary VanderMolen

Every mail server requires a unique username and password.
How did you access your mail before this?
 
C

Carole1102

I'm having the same problem. Another person, who left the organization a year
ago, set up the email accounts.

I have at least 2 generic accounts dumping into mine, and all of a sudden am
prompted to sign in to them, which I normally do not have to do. This has
happened in the past, but then I was able to send & receive mail (but
possibly only using one account?).

Until this morning I had been unable to send or receive email since 4/23.
After I tried Gary's suggestion (Tools/Accounts/Properties/Servers), I can
now receive email, but still my outgoing messages are being held in the Out
Box.
 
G

Gary VanderMolen

Which one of my suggestions did you implement?

Do you get an error message when you try to send? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
R

Ronin

If you are a private person and not on a corporate network, you typically
get that information from your ISP. Most ISPs have a Help/Support section
telling you how to set up your email, with sections for each of the
better-known email applications.
 

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