sending from outlook2007 to mac mail produces garbage

Gizzo · Mar 26, 2009

every time I send email from outlook in html or rtf, receivers using
mac mail receive garbage, actually unrendered tags.

what's the problem and the solution? thanks for the help.

see below for a sample.

{\rtf1\ansi\ansicpg1252\fromhtml1 \fbidis \deff0{\fonttbl

{\f0\fswiss\fcharset0 Arial;}

{\f1\fmodern Courier New;}

{\f2\fnil\fcharset2 Symbol;}

{\f3\fmodern\fcharset0 Courier New;}}

{\colortbl\red0\green0\blue0;\red0\green0\blue255;}

\uc1\pard\plain\deftab360 \f0\fs24

{\*\htmltag19 <html xmlns:v="urn:schemas-microsoft-com:vml"
xmlns :blush:

="urn:schemas-microsoft-com :blush:

ffice

ffice" xmlns:w="urn:schemas-
microsoft-com :blush:

ffice:word" xmlns:m="http://schemas.microsoft.com/
office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">}

{\*\htmltag2 \par }

{\*\htmltag2 \par }

{\*\htmltag34 <head>}

{\*\htmltag1 \par }

{\*\htmltag1 \par }

Brian Tillman [MVP - Outlook] · Mar 26, 2009

every time I send email from outlook in html or rtf, receivers using
mac mail receive garbage, actually unrendered tags.

Only another Outlook can read Rich Text. Perhaps you're always sending Rich
Text even when you think you're using HTML.

Gizzzo · Apr 1, 2009

Unless there's something I don't know, I think it's in html. Here's
how I check: before sending email, I press option. There I can see
that HTML is highlighted.

Is there another way to check and make sure I'm sending in HTML?

Gizzzo · Apr 1, 2009

Unless there's something I don't know, I think it's in html. Here's
how I check: before sending email, I press option. There I can see
that HTML is highlighted.

Is there another way to check and make sure I'm sending in HTML?

i also checked mail format in outlook options and it is in html. so
why are my mac receivers still getting trash?

Brian Tillman [MVP - Outlook] · Apr 2, 2009

i also checked mail format in outlook options and it is in html. so
why are my mac receivers still getting trash?

Is it all mac users, including those who are NOT in your Contacts folder but
to whom you have sent mail, or is it only people in the Contacts folder?

Gizzzo · Apr 4, 2009

Is it all mac users, including those who are NOT in your Contacts folder but
to whom you have sent mail, or is it only people in the Contacts folder?

as far as i know it's those in my contacts folder.

need to check other emails but will it make a difference?

Gizzzo · Apr 16, 2009

as far as i know it's those in my contacts folder.

need to check other emails but will it make a difference?

any solutions here?

Brian Tillman [MVP - Outlook] · Apr 16, 2009

as far as i know it's those in my contacts folder.
need to check other emails but will it make a difference?
any solutions here?

Who knows if it will make a difference until you try? Diagnosing problems in
an application can take some time and effort. You haven't provided enough
specific symptoms for me, at any rate, to suggest a solution.

Gizzzo · Apr 20, 2009

Sorry Brian, I didn't mean to sound rude. I just didn't think there
was going to be a relevance whether the contacts i'm emailing are in
my contact list or not since the common thing (from the ones I know
and i've talked to) is that they are Mac users. anyways i employed a
little experiment and here are the results:

SCENARIO: new email or forwarded email in HTML format
RECIPIENTS: macmail users. (all in my outlook contact)
SAMPLE RESULT: see below

From: XXXX
Date: April 20, 2009 4:50:58 PM GMT+08:00
To: XXXX
Subject: new email HTML
Reply-To: XXXX

{\rtf1\ansi\ansicpg1252\fromhtml1 \fbidis \deff0{\fonttbl

{\f0\fswiss\fcharset0 Arial;}

{\f1\fmodern Courier New;}

{\f2\fnil\fcharset2 Symbol;}

{\f3\fmodern\fcharset0 Courier New;}}

{\colortbl\red0\green0\blue0;\red0\green0\blue255;}

\uc1\pard\plain\deftab360 \f0\fs24

{\*\htmltag19 <html xmlns:v="urn:schemas-microsoft-com:vml"
xmlns :blush:

="urn:schemas-microsoft-com :blush:

ffice

ffice" xmlns:w="urn:schemas-
microsoft-com :blush:

ffice:word" xmlns:m="http://schemas.microsoft.com/
office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">}

{\*\htmltag2 \par }

{\*\htmltag2 \par }

{\*\htmltag34 <head>}

{\*\htmltag1 \par }

{\*\htmltag1 \par }

{\*\htmltag161 <meta name=Generator content="Microsoft Word 12
(filtered medium)">}

{\*\htmltag1 \par }

{\*\htmltag241 <style>}

{\*\htmltag241 \par <!--\par /* Font Definitions */\par @font-face
\par \tab \{font-family:"Cambria Math";\par \tab panose-1:2 4 5 3 5 4
6 3 2 4;\}\par @font-face\par \tab \{font-family:Calibri;\par \tab
panose-1:2 15 5 2 2 2 4 3 2 4;\}\par /* Style Definitions */\par
p.MsoNormal, li.MsoNormal, div.MsoNormal\par \tab \{margin:0in;\par
\tab margin-bottom:.0001pt;\par \tab font-size:11.0pt;\par \tab font-
family:"Calibri","sans-serif";\}\par a:link, span.MsoHyperlink\par
\tab \{mso-style-priority:99;\par \tab color:blue;\par \tab text-
decoration:underline;\}\par a:visited, span.MsoHyperlinkFollowed\par
\tab \{mso-style-priority:99;\par \tab color

urple;\par \tab text-
decoration:underline;\}\par span.EmailStyle17\par \tab \{mso-style-
type

ersonal-compose;\par \tab font-family:"Calibri","sans-serif";
\par \tab color:windowtext;\}\par .MsoChpDefault\par \tab \{mso-style-
type:export-only;\}\par @page Section1\par \tab \{size:8.5in 11.0in;
\par \tab margin:1.0in 1.0in 1.0in 1.0in;\}\par div.Section1\par \tab \
{page:Section1;\}\par -->\par }

{\*\htmltag249 </style>}

{\*\htmltag1 \par }

{\*\htmltag241 }

{\*\htmltag241 }

{\*\htmltag1 \par }

{\*\htmltag41 </head>}

{\*\htmltag2 \par }

{\*\htmltag2 \par }

{\*\htmltag50 <body lang=EN-US link=blue vlink=purple>}\htmlrtf
\lang1033 \htmlrtf0

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag96 <div class=Section1>}\htmlrtf {\htmlrtf0

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag64 }\htmlrtf {\htmlrtf0 Testing: outlook
2007

{\*\htmltag84 –}\htmlrtf \'96\htmlrtf0 Macmail compatibility

{\*\htmltag244 <o

>}

{\*\htmltag252 </o

>}\htmlrtf\par}\htmlrtf0

\htmlrtf \par

\htmlrtf0

{\*\htmltag72 }

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag64 }\htmlrtf {\htmlrtf0

{\*\htmltag244 <o

>}

{\*\htmltag84  }\htmlrtf \'a0\htmlrtf0

{\*\htmltag252 </o

>}\htmlrtf\par}\htmlrtf0

\htmlrtf \par

\htmlrtf0

{\*\htmltag72 }

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag64 }\htmlrtf {\htmlrtf0 Scenario:
sending new email html format

{\*\htmltag244 <o

>}

{\*\htmltag252 </o

>}\htmlrtf\par}\htmlrtf0

\htmlrtf \par

\htmlrtf0

{\*\htmltag72 }

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag64 }\htmlrtf {\htmlrtf0

{\*\htmltag244 <o

>}

{\*\htmltag84  }\htmlrtf \'a0\htmlrtf0

{\*\htmltag252 </o

>}\htmlrtf\par}\htmlrtf0

\htmlrtf \par

\htmlrtf0

{\*\htmltag72 }

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag64 }\htmlrtf {\htmlrtf0 Please feedback
what appears in your email when u read this.

{\*\htmltag4 \par }\htmlrtf \htmlrtf0 thanks

{\*\htmltag244 <o

>}

{\*\htmltag252 </o

>}\htmlrtf\par}\htmlrtf0

\htmlrtf \par

\htmlrtf0

{\*\htmltag72 }

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag104 </div>}\htmlrtf }\htmlrtf0

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag58 </body>}

{\*\htmltag2 \par }

{\*\htmltag2 \par }

{\*\htmltag27 </html>}

{\*\htmltag3 \par }}

Gizzzo · Apr 20, 2009

SCENARIO: new email or forwarded email in RTF format
RECIPIENTS: macmail users. (all in my outlook contact)
SAMPLE RESULT: see below

From: XXXX
Date: April 20, 2009 4:52:38 PM GMT+08:00
To: XXXXX
Subject: test: new email RTF
Reply-To: XXXX

{\rtf1\adeflang1025\ansi
\ansicpg1252\uc1\adeff31507\deff0\stshfdbch31506\stshfloch31506\stshfhich31506\stshfbi31507\deflang1033\deflangfe1033\themelang1033\themelangfe0\themelangcs0
{\fonttbl{\f0\fbidi \froman\fcharset0\fprq2{\*\panose
02020603050405020304}Times New Roman;}{\f34\fbidi \froman
\fcharset0\fprq2{\*\panose 02040503050406030204}Cambria Math;}
{\f37\fbidi \fswiss\fcharset0\fprq2{\*\panose 020f0502020204030204}
Calibri;}{\f31500\fbidi \froman\fcharset0\fprq2{\*\panose
02020603050405020304}Times New Roman;}{\f31501\fbidi \froman
\fcharset0\fprq2{\*\panose 02020603050405020304}Times New Roman;}
{\f31502\fbidi \froman\fcharset0\fprq2{\*\panose 02040503050406030204}
Cambria;}{\f31503\fbidi \froman\fcharset0\fprq2{\*\panose
02020603050405020304}Times New Roman;}{\f31504\fbidi \froman
\fcharset0\fprq2{\*\panose 02020603050405020304}Times New Roman;}
{\f31505\fbidi \froman\fcharset0\fprq2{\*\panose 02020603050405020304}
Times New Roman;}{\f31506\fbidi \fswiss\fcharset0\fprq2{\*\panose
020f0502020204030204}Calibri;}{\f31507\fbidi \froman\fcharset0\fprq2{\*
\panose 02020603050405020304}Times New Roman;}{\f272\fbidi \froman
\fcharset238\fprq2 Times New Roman CE;}{\f273\fbidi \froman
\fcharset204\fprq2 Times New Roman Cyr;}{\f275\fbidi \froman
\fcharset161\fprq2 Times New Roman Greek;}{\f276\fbidi \froman
\fcharset162\fprq2 Times New Roman Tur;}{\f277\fbidi \froman
\fcharset177\fprq2 Times New Roman (Hebrew);}{\f278\fbidi \froman
\fcharset178\fprq2 Times New Roman (Arabic);}{\f279\fbidi \froman
\fcharset186\fprq2 Times New Roman Baltic;}{\f280\fbidi \froman
\fcharset163\fprq2 Times New Roman (Vietnamese);}{\f612\fbidi \froman
\fcharset238\fprq2 Cambria Math CE;}{\f613\fbidi \froman
\fcharset204\fprq2 Cambria Math Cyr;}{\f615\fbidi \froman
\fcharset161\fprq2 Cambria Math Greek;}{\f616\fbidi \froman
\fcharset162\fprq2 Cambria Math Tur;}{\f619\fbidi \froman
\fcharset186\fprq2 Cambria Math Baltic;}{\f642\fbidi \fswiss
\fcharset238\fprq2 Calibri CE;}{\f643\fbidi \fswiss\fcharset204\fprq2
Calibri Cyr;}{\f645\fbidi \fswiss\fcharset161\fprq2 Calibri Greek;}
{\f646\fbidi \fswiss\fcharset162\fprq2 Calibri Tur;}{\f649\fbidi
\fswiss\fcharset186\fprq2 Calibri Baltic;}{\f31508\fbidi \froman
\fcharset238\fprq2 Times New Roman CE;}{\f31509\fbidi \froman
\fcharset204\fprq2 Times New Roman Cyr;}{\f31511\fbidi \froman
\fcharset161\fprq2 Times New Roman Greek;}{\f31512\fbidi \froman
\fcharset162\fprq2 Times New Roman Tur;}{\f31513\fbidi \froman
\fcharset177\fprq2 Times New Roman (Hebrew);}{\f31514\fbidi \froman
\fcharset178\fprq2 Times New Roman (Arabic);}{\f31515\fbidi \froman
\fcharset186\fprq2 Times New Roman Baltic;}{\f31516\fbidi \froman
\fcharset163\fprq2 Times New Roman (Vietnamese);}{\f31518\fbidi \froman
\fcharset238\fprq2 Times New Roman CE;}{\f31519\fbidi \froman
\fcharset204\fprq2 Times New Roman Cyr;}{\f31521\fbidi \froman
\fcharset161\fprq2 Times New Roman Greek;}{\f31522\fbidi \froman
\fcharset162\fprq2 Times New Roman Tur;}{\f31523\fbidi \froman
\fcharset177\fprq2 Times New Roman (Hebrew);}{\f31524\fbidi \froman
\fcharset178\fprq2 Times New Roman (Arabic);}{\f31525\fbidi \froman
\fcharset186\fprq2 Times New Roman Baltic;}{\f31526\fbidi \froman
\fcharset163\fprq2 Times New Roman (Vietnamese);}{\f31528\fbidi \froman
\fcharset238\fprq2 Cambria CE;}{\f31529\fbidi \froman
\fcharset204\fprq2 Cambria Cyr;}{\f31531\fbidi \froman
\fcharset161\fprq2 Cambria Greek;}{\f31532\fbidi \froman
\fcharset162\fprq2 Cambria Tur;}{\f31535\fbidi \froman
\fcharset186\fprq2 Cambria Baltic;}{\f31538\fbidi \froman
\fcharset238\fprq2 Times New Roman CE;}{\f31539\fbidi \froman
\fcharset204\fprq2 Times New Roman Cyr;}{\f31541\fbidi \froman
\fcharset161\fprq2 Times New Roman Greek;}{\f31542\fbidi \froman
\fcharset162\fprq2 Times New Roman Tur;}{\f31543\fbidi \froman
\fcharset177\fprq2 Times New Roman (Hebrew);}{\f31544\fbidi \froman
\fcharset178\fprq2 Times New Roman (Arabic);}{\f31545\fbidi \froman
\fcharset186\fprq2 Times New Roman Baltic;}{\f31546\fbidi \froman
\fcharset163\fprq2 Times New Roman (Vietnamese);}{\f31548\fbidi \froman
\fcharset238\fprq2 Times New Roman CE;}{\f31549\fbidi \froman
\fcharset204\fprq2 Times New Roman Cyr;}{\f31551\fbidi \froman
\fcharset161\fprq2 Times New Roman Greek;}{\f31552\fbidi \froman
\fcharset162\fprq2 Times New Roman Tur;}{\f31553\fbidi \froman
\fcharset177\fprq2 Times New Roman (Hebrew);}{\f31554\fbidi \froman
\fcharset178\fprq2 Times New Roman (Arabic);}{\f31555\fbidi \froman
\fcharset186\fprq2 Times New Roman Baltic;}{\f31556\fbidi \froman
\fcharset163\fprq2 Times New Roman (Vietnamese);}{\f31558\fbidi \froman
\fcharset238\fprq2 Times New Roman CE;}{\f31559\fbidi \froman
\fcharset204\fprq2 Times New Roman Cyr;}{\f31561\fbidi \froman
\fcharset161\fprq2 Times New Roman Greek;}{\f31562\fbidi \froman
\fcharset162\fprq2 Times New Roman Tur;}{\f31563\fbidi \froman
\fcharset177\fprq2 Times New Roman (Hebrew);}{\f31564\fbidi \froman
\fcharset178\fprq2 Times New Roman (Arabic);}{\f31565\fbidi \froman
\fcharset186\fprq2 Times New Roman Baltic;}{\f31566\fbidi \froman
\fcharset163\fprq2 Times New Roman (Vietnamese);}{\f31568\fbidi \fswiss
\fcharset238\fprq2 Calibri CE;}{\f31569\fbidi \fswiss
\fcharset204\fprq2 Calibri Cyr;}{\f31571\fbidi \fswiss
\fcharset161\fprq2 Calibri Greek;}{\f31572\fbidi \fswiss
\fcharset162\fprq2 Calibri Tur;}{\f31575\fbidi \fswiss
\fcharset186\fprq2 Calibri Baltic;}{\f31578\fbidi \froman
\fcharset238\fprq2 Times New Roman CE;}{\f31579\fbidi \froman
\fcharset204\fprq2 Times New Roman Cyr;}{\f31581\fbidi \froman
\fcharset161\fprq2 Times New Roman Greek;}{\f31582\fbidi \froman
\fcharset162\fprq2 Times New Roman Tur;}{\f31583\fbidi \froman
\fcharset177\fprq2 Times New Roman (Hebrew);}{\f31584\fbidi \froman
\fcharset178\fprq2 Times New Roman (Arabic);}{\f31585\fbidi \froman
\fcharset186\fprq2 Times New Roman Baltic;}{\f31586\fbidi \froman
\fcharset163\fprq2 Times New Roman (Vietnamese);}}{\colortbl;
\red0\green0\blue0;\red0\green0\blue255;\red0\green255\blue255;\red0\green255\blue0;\red255\green0\blue255;\red255\green0\blue0;\red255\green255\blue0;\red255\green255\blue255;\red0\green0\blue128;\red0\green128\blue128;\red0\green128\blue0;\red128\green0\blue128;\red128\green0\blue0;\red128\green128\blue0;\red128\green128\blue128;\red192\green192\blue192;\red0\green0\blue255;\red128\green0\blue128;}
{\*\defchp \f31506\fs22 }{\*\defpap \ql \li0\ri0\widctlpar\wrapdefault
\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 }\noqfpromote
{\stylesheet{\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto
\adjustright\rin0\lin0\itap0 \rtlch\fcs1 \af31507\afs22\alang1025
\ltrch\fcs0 \f31506\fs22\lang1033\langfe1033\cgrid
\langnp1033\langfenp1033 \snext0 \sqformat \spriority0 \styrsid215893
Normal;}{\*\cs10 \additive \ssemihidden \sunhideused \spriority1
Default Paragraph Font;}{\*\ts11\tsrowd
\trftsWidthB3\trpaddl108\trpaddr108\trpaddfl3\trpaddft3\trpaddfb3\trpaddfr3\tblind0\tblindtype3\tscellwidthfts0\tsvertalt
\tsbrdrt\tsbrdrl\tsbrdrb\tsbrdrr\tsbrdrdgl\tsbrdrdgr\tsbrdrh\tsbrdrv
\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright
\rin0\lin0\itap0 \rtlch\fcs1 \af31507\afs22\alang1025 \ltrch\fcs0
\f31506\fs22\lang1033\langfe1033\cgrid\langnp1033\langfenp1033
\snext11 \ssemihidden \sunhideused \sqformat Normal Table;}{\*\cs15
\additive \rtlch\fcs1 \af0 \ltrch\fcs0 \ul\cf17 \sbasedon10
\ssemihidden \sunhideused \styrsid12939215 Hyperlink;}{\*\cs16
\additive \rtlch\fcs1 \af0 \ltrch\fcs0 \ul\cf18 \sbasedon10
\ssemihidden \sunhideused \styrsid12939215 FollowedHyperlink;}{\*\cs17
\additive \rtlch\fcs1 \af31507\afs22 \ltrch\fcs0 \f31506\fs22\cf0
\sbasedon10 \ssemihidden \spriority0 \spersonal \scompose
\styrsid12939215 EmailStyle17;}}{\*\revtbl {Unknown;}}{\*\rsidtbl
\rsid215893\rsid12939215}{\mmathPr
\mmathFont34\mbrkBin0\mbrkBinSub0\msmallFrac0\mdispDef1\mlMargin0\mrMargin0\mdefJc1\mwrapIndent1440\mintLim0\mnaryLim1}
{\*\xmlnstbl {\xmlns1
http://schemas.microsoft.com/office/word/2003/wordml}}\paperw12240\paperh15840\margl1440\margr1440\margt1440\margb1440\gutter0\ltrsect
\widowctrl\ftnbj\aenddoc
\trackmoves1\trackformatting1\donotembedsysfont1\relyonvml0\donotembedlingdata0\grfdocevents0\validatexml1\showplaceholdtext0\ignoremixedcontent0\saveinvalidxml0\showxmlerrors1\noxlattoyen
\expshrtn\noultrlspc\dntblnsbdb\nospaceforul\formshade\horzdoc\dgmargin
\dghspace180\dgvspace180\dghorigin150\dgvorigin0\dghshow1\dgvshow1\jexpand
\viewkind5\viewscale100\pgbrdrhead\pgbrdrfoot\splytwnine\ftnlytwnine
\htmautsp\nolnhtadjtbl\useltbaln\alntblind\lytcalctblwd\lyttblrtgr
\lnbrkrule\nobrkwrptbl\snaptogridincell\allowfieldendsel\wrppunct
\asianbrkrule\newtblstyruls\nogrowautofit\usenormstyforlist\noindnmbrts
\felnbrelev\nocxsptable\indrlsweleven\noafcnsttbl\afelev\utinl\hwelev
\spltpgpar\notcvasp\notbrkcnstfrctbl\notvatxbx\krnprsnet\cachedcolbal
\nouicompat \fet0{\*\wgrffmtfilter
2450}\nofeaturethrottle1\ilfomacatclnup0\ltrpar \sectd \ltrsect
\linex0\endnhere\sectdefaultcl\sftnbj {\*\pnseclvl1\pnucrm
\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl2\pnucltr
\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl3\pndec
\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl4\pnlcltr
\pnstart1\pnindent720\pnhang {\pntxta )}}{\*\pnseclvl5\pndec
\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*
\pnseclvl6\pnlcltr\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}
{\*\pnseclvl7\pnlcrm\pnstart1\pnindent720\pnhang {\pntxtb (}
{\pntxta )}}{\*\pnseclvl8\pnlcltr\pnstart1\pnindent720\pnhang {\pntxtb
(}{\pntxta )}}{\*\pnseclvl9\pnlcrm\pnstart1\pnindent720\pnhang
{\pntxtb (}{\pntxta )}}\pard\plain \ltrpar\ql \li0\ri0\widctlpar
\wrapdefault\aspalpha\aspnum\faauto\adjustright
\rin0\lin0\itap0\pararsid12939215 \rtlch\fcs1 \af31507\afs22\alang1025
\ltrch\fcs0 \f31506\fs22\lang1033\langfe1033\cgrid
\langnp1033\langfenp1033 {\rtlch\fcs1 \af31507 \ltrch\fcs0
\cf0\insrsid12939215 Testing: outlook 2007 \endash Macmail
compatibility
\par
\par Scenario: sending new email }{\rtlch\fcs1 \af31507 \ltrch\fcs0
\cf0\insrsid12939215 RTF}{\rtlch\fcs1 \af31507 \ltrch\fcs0
\cf0\insrsid12939215 format
\par
\par Please feedback what appears in your email}{\rtlch\fcs1 \af31507
\ltrch\fcs0 \cf0\insrsid12939215\charrsid12939215
\par }{\*\latentstyles
\lsdstimax267\lsdlockeddef0\lsdsemihiddendef1\lsdunhideuseddef1\lsdqformatdef0\lsdprioritydef99
{\lsdlockedexcept \lsdsemihidden0 \lsdunhideused0 \lsdqformat1
\lsdpriority0 \lsdlocked0 Normal;\lsdsemihidden0 \lsdunhideused0
\lsdqformat1 \lsdpriority9 \lsdlocked0 heading 1;\lsdqformat1
\lsdpriority9 \lsdlocked0 heading 2;\lsdqformat1 \lsdpriority9
\lsdlocked0 heading 3;\lsdqformat1 \lsdpriority9 \lsdlocked0 heading
4;\lsdqformat1 \lsdpriority9 \lsdlocked0 heading 5;\lsdqformat1
\lsdpriority9 \lsdlocked0 heading 6;\lsdqformat1 \lsdpriority9
\lsdlocked0 heading 7;\lsdqformat1 \lsdpriority9 \lsdlocked0 heading
8;\lsdqformat1 \lsdpriority9 \lsdlocked0 heading 9;\lsdpriority39
\lsdlocked0 toc 1;\lsdpriority39 \lsdlocked0 toc 2;\lsdpriority39
\lsdlocked0 toc 3;\lsdpriority39 \lsdlocked0 toc 4;\lsdpriority39
\lsdlocked0 toc 5;\lsdpriority39 \lsdlocked0 toc 6;\lsdpriority39
\lsdlocked0 toc 7;\lsdpriority39 \lsdlocked0 toc 8;\lsdpriority39
\lsdlocked0 toc 9;\lsdqformat1 \lsdpriority35 \lsdlocked0 caption;
\lsdsemihidden0 \lsdunhideused0 \lsdqformat1 \lsdpriority10
\lsdlocked0 Title;\lsdpriority1 \lsdlocked0 Default Paragraph Font;
\lsdsemihidden0 \lsdunhideused0 \lsdqformat1 \lsdpriority11
\lsdlocked0 Subtitle;\lsdsemihidden0 \lsdunhideused0 \lsdqformat1
\lsdpriority22 \lsdlocked0 Strong;\lsdsemihidden0 \lsdunhideused0
\lsdqformat1 \lsdpriority20 \lsdlocked0 Emphasis;\lsdsemihidden0
\lsdunhideused0 \lsdpriority59 \lsdlocked0 Table Grid;\lsdunhideused0
\lsdlocked0 Placeholder Text;\lsdsemihidden0 \lsdunhideused0
\lsdqformat1 \lsdpriority1 \lsdlocked0 No Spacing;\lsdsemihidden0
\lsdunhideused0 \lsdpriority60 \lsdlocked0 Light Shading;
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\lsdsemihidden0 \lsdunhideused0 \lsdpriority63 \lsdlocked0 Medium
Shading 1;\lsdsemihidden0 \lsdunhideused0 \lsdpriority64 \lsdlocked0
Medium Shading 2;\lsdsemihidden0 \lsdunhideused0 \lsdpriority65
\lsdlocked0 Medium List 1;\lsdsemihidden0 \lsdunhideused0
\lsdpriority66 \lsdlocked0 Medium List 2;\lsdsemihidden0
\lsdunhideused0 \lsdpriority67 \lsdlocked0 Medium Grid
1;\lsdsemihidden0 \lsdunhideused0 \lsdpriority68 \lsdlocked0 Medium
Grid 2;\lsdsemihidden0 \lsdunhideused0 \lsdpriority69 \lsdlocked0
Medium Grid 3;\lsdsemihidden0 \lsdunhideused0 \lsdpriority70
\lsdlocked0 Dark List;\lsdsemihidden0 \lsdunhideused0 \lsdpriority71
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\lsdpriority72 \lsdlocked0 Colorful List;\lsdsemihidden0
\lsdunhideused0 \lsdpriority73 \lsdlocked0 Colorful Grid;
\lsdsemihidden0 \lsdunhideused0 \lsdpriority60 \lsdlocked0 Light
Shading Accent 1;\lsdsemihidden0 \lsdunhideused0 \lsdpriority61
\lsdlocked0 Light List Accent 1;\lsdsemihidden0 \lsdunhideused0
\lsdpriority62 \lsdlocked0 Light Grid Accent 1;\lsdsemihidden0
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\lsdlocked0 Medium List 1 Accent 1;\lsdunhideused0 \lsdlocked0
Revision;\lsdsemihidden0 \lsdunhideused0 \lsdqformat1 \lsdpriority34
\lsdlocked0 List Paragraph;\lsdsemihidden0 \lsdunhideused0
\lsdqformat1 \lsdpriority29 \lsdlocked0 Quote;\lsdsemihidden0
\lsdunhideused0 \lsdqformat1 \lsdpriority30 \lsdlocked0 Intense Quote;
\lsdsemihidden0 \lsdunhideused0 \lsdpriority66 \lsdlocked0 Medium List
2 Accent 1;\lsdsemihidden0 \lsdunhideused0 \lsdpriority67 \lsdlocked0
Medium Grid 1 Accent 1;\lsdsemihidden0 \lsdunhideused0 \lsdpriority68
\lsdlocked0 Medium Grid 2 Accent 1;\lsdsemihidden0 \lsdunhideused0
\lsdpriority69 \lsdlocked0 Medium Grid 3 Accent 1;\lsdsemihidden0
\lsdunhideused0 \lsdpriority70 \lsdlocked0 Dark List Accent
1;\lsdsemihidden0 \lsdunhideused0 \lsdpriority71 \lsdlocked0 Colorful
Shading Accent 1;\lsdsemihidden0 \lsdunhideused0 \lsdpriority72
\lsdlocked0 Colorful List Accent 1;\lsdsemihidden0 \lsdunhideused0
\lsdpriority73 \lsdlocked0 Colorful Grid Accent 1;\lsdsemihidden0
\lsdunhideused0 \lsdpriority60 \lsdlocked0 Light Shading Accent
2;\lsdsemihidden0 \lsdunhideused0 \lsdpriority61 \lsdlocked0 Light
List Accent 2;\lsdsemihidden0 \lsdunhideused0 \lsdpriority62
\lsdlocked0 Light Grid Accent 2;\lsdsemihidden0 \lsdunhideused0
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2;\lsdsemihidden0 \lsdunhideused0 \lsdpriority65 \lsdlocked0 Medium
List 1 Accent 2;\lsdsemihidden0 \lsdunhideused0 \lsdpriority66
\lsdlocked0 Medium List 2 Accent 2;\lsdsemihidden0 \lsdunhideused0
\lsdpriority67 \lsdlocked0 Medium Grid 1 Accent 2;\lsdsemihidden0
\lsdunhideused0 \lsdpriority68 \lsdlocked0 Medium Grid 2 Accent
2;\lsdsemihidden0 \lsdunhideused0 \lsdpriority69 \lsdlocked0 Medium
Grid 3 Accent 2;\lsdsemihidden0 \lsdunhideused0 \lsdpriority70
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\lsdpriority71 \lsdlocked0 Colorful Shading Accent 2;\lsdsemihidden0
\lsdunhideused0 \lsdpriority72 \lsdlocked0 Colorful List Accent
2;\lsdsemihidden0 \lsdunhideused0 \lsdpriority73 \lsdlocked0 Colorful
Grid Accent 2;\lsdsemihidden0 \lsdunhideused0 \lsdpriority60
\lsdlocked0 Light Shading Accent 3;\lsdsemihidden0 \lsdunhideused0
\lsdpriority61 \lsdlocked0 Light List Accent 3;\lsdsemihidden0
\lsdunhideused0 \lsdpriority62 \lsdlocked0 Light Grid Accent
3;\lsdsemihidden0 \lsdunhideused0 \lsdpriority63 \lsdlocked0 Medium
Shading 1 Accent 3;\lsdsemihidden0 \lsdunhideused0 \lsdpriority64
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\lsdunhideused0 \lsdpriority66 \lsdlocked0 Medium List 2 Accent
3;\lsdsemihidden0 \lsdunhideused0 \lsdpriority67 \lsdlocked0 Medium
Grid 1 Accent 3;\lsdsemihidden0 \lsdunhideused0 \lsdpriority68
\lsdlocked0 Medium Grid 2 Accent 3;\lsdsemihidden0 \lsdunhideused0
\lsdpriority69 \lsdlocked0 Medium Grid 3 Accent 3;\lsdsemihidden0
\lsdunhideused0 \lsdpriority70 \lsdlocked0 Dark List Accent
3;\lsdsemihidden0 \lsdunhideused0 \lsdpriority71 \lsdlocked0 Colorful
Shading Accent 3;\lsdsemihidden0 \lsdunhideused0 \lsdpriority72
\lsdlocked0 Colorful List Accent 3;\lsdsemihidden0 \lsdunhideused0
\lsdpriority73 \lsdlocked0 Colorful Grid Accent 3;\lsdsemihidden0
\lsdunhideused0 \lsdpriority60 \lsdlocked0 Light Shading Accent
4;\lsdsemihidden0 \lsdunhideused0 \lsdpriority61 \lsdlocked0 Light
List Accent 4;\lsdsemihidden0 \lsdunhideused0 \lsdpriority62
\lsdlocked0 Light Grid Accent 4;\lsdsemihidden0 \lsdunhideused0
\lsdpriority63 \lsdlocked0 Medium Shading 1 Accent 4;\lsdsemihidden0
\lsdunhideused0 \lsdpriority64 \lsdlocked0 Medium Shading 2 Accent
4;\lsdsemihidden0 \lsdunhideused0 \lsdpriority65 \lsdlocked0 Medium
List 1 Accent 4;\lsdsemihidden0 \lsdunhideused0 \lsdpriority66
\lsdlocked0 Medium List 2 Accent 4;\lsdsemihidden0 \lsdunhideused0
\lsdpriority67 \lsdlocked0 Medium Grid 1 Accent 4;\lsdsemihidden0
\lsdunhideused0 \lsdpriority68 \lsdlocked0 Medium Grid 2 Accent
4;\lsdsemihidden0 \lsdunhideused0 \lsdpriority69 \lsdlocked0 Medium
Grid 3 Accent 4;\lsdsemihidden0 \lsdunhideused0 \lsdpriority70
\lsdlocked0 Dark List Accent 4;\lsdsemihidden0 \lsdunhideused0
\lsdpriority71 \lsdlocked0 Colorful Shading Accent 4;\lsdsemihidden0
\lsdunhideused0 \lsdpriority72 \lsdlocked0 Colorful List Accent
4;\lsdsemihidden0 \lsdunhideused0 \lsdpriority73 \lsdlocked0 Colorful
Grid Accent 4;\lsdsemihidden0 \lsdunhideused0 \lsdpriority60
\lsdlocked0 Light Shading Accent 5;\lsdsemihidden0 \lsdunhideused0
\lsdpriority61 \lsdlocked0 Light List Accent 5;\lsdsemihidden0
\lsdunhideused0 \lsdpriority62 \lsdlocked0 Light Grid Accent
5;\lsdsemihidden0 \lsdunhideused0 \lsdpriority63 \lsdlocked0 Medium
Shading 1 Accent 5;\lsdsemihidden0 \lsdunhideused0 \lsdpriority64
\lsdlocked0 Medium Shading 2 Accent 5;\lsdsemihidden0 \lsdunhideused0
\lsdpriority65 \lsdlocked0 Medium List 1 Accent 5;\lsdsemihidden0
\lsdunhideused0 \lsdpriority66 \lsdlocked0 Medium List 2 Accent
5;\lsdsemihidden0 \lsdunhideused0 \lsdpriority67 \lsdlocked0 Medium
Grid 1 Accent 5;\lsdsemihidden0 \lsdunhideused0 \lsdpriority68
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\lsdunhideused0 \lsdpriority70 \lsdlocked0 Dark List Accent
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Brian Tillman [MVP - Outlook] · Apr 20, 2009

Sorry Brian, I didn't mean to sound rude.

I did not consider you so. I don't recall saying I did.

I just didn't think there
was going to be a relevance whether the contacts i'm emailing are in
my contact list or not since the common thing (from the ones I know
and i've talked to) is that they are Mac users. anyways i employed a
little experiment and here are the results:

SCENARIO: new email or forwarded email in HTML format
RECIPIENTS: macmail users. (all in my outlook contact)
SAMPLE RESULT: see below

From: XXXX
Date: April 20, 2009 4:50:58 PM GMT+08:00
To: XXXX
Subject: new email HTML
Reply-To: XXXX

{\rtf1\ansi\ansicpg1252\fromhtml1 \fbidis \deff0{\fonttbl

That's it? No MIME headers that show how the content is supposed to be
interpreted? What type of account? Do you know what your mail server is
(e.g., sendmail)? Are you scanning outgoing messages with an antivirus app?

Gizzzo · Apr 22, 2009

That's it? No MIME headers that show how the content is supposed to be

interpreted?

I'm not sure how to show MIME headers. Note: I asked my mac user
friends to forward to me the email they received. This is what i'm
going to do: I'll "view source" then paste the results below.

What type of account?

POP (not sure if this is what you're referring to.)

Do you know what your mail server is
(e.g., sendmail)?

KERIO

Are you scanning outgoing messages with an antivirus app?

yes. Bitdefender

CONTENTS OF VIEW SOURCE
SCENARIO: new email or forwarded email in HTML format
RECIPIENTS: macmail users. (all in my outlook contact)
SAMPLE RESULT: see below (for privacy, I replaced all names and email
references with XXX)

<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -
webkit-line-break: after-white-space; "> <div> <div>Begin
forwarded message:</div> <blockquote type="cite"><div><div style="margin-top: 0px;
margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">From: XXX <<a href=XXX</a>></div><div style="margin-top: 0px; margin-right: 0px; margin-
bottom: 0px; margin-left: 0px; ">Date: April 20, 2009 4:50:58 PM GMT+08:00</div><div style="margin-top: 0px; margin-right: 0px; margin-
bottom: 0px; margin-left: 0px; ">To:
XXX <<a href=XXX</a>>, <<a href=XXX</a>>, <<a
href=XXX</a>></div><div style="margin-top: 0px; margin-right:
0px; margin-bottom: 0px; margin-left: 0px; ">Subject: new email HTML</div><div
style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-
left: 0px; ">Reply-To: <<a href=XXX</a>></div><div style="margin-top:
0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-
height: 14px; "> </div> </div>{\rtf1\ansi\ansicpg1252\fromhtml1
\fbidis \deff0{\fonttbl {\f0\fswiss\fcharset0 Arial;} 
{\f1\fmodern Courier New;} {\f2\fnil\fcharset2 Symbol;} 
{\f3\fmodern\fcharset0 Courier New;}} {\colortbl
\red0\green0\blue0;\red0\green0\blue255;} \uc1\pard\plain
\deftab360 \f0\fs24 {\*\htmltag19 <html
xmlns:v="urn:schemas-microsoft-com:vml" xmlns :blush:

="urn:schemas-microsoft-
com :blush:

ffice

ffice" xmlns:w="urn:schemas-microsoft-com :blush:

ffice:word"
xmlns:m="<a href="http://schemas.microsoft.com/office/2004/12/
omml">http://schemas.microsoft.com/office/2004/12/omml</a>" xmlns="<a
href="http://www.w3.org/TR/REC-html40">http://www.w3.org/TR/REC-
html40</a>">} {\*\htmltag2 \par } {\*\htmltag2 \par }
 {\*\htmltag34 <head>} {\*\htmltag1 \par } {\*
\htmltag1 \par } {\*\htmltag161 <meta name=Generator
content="Microsoft Word 12 (filtered medium)">} {\*\htmltag1
\par } {\*\htmltag241 <style>} {\*\htmltag241 \par
<!--\par  /* Font Definitions */\par  @font-face\par \tab
\{font-family:"Cambria Math";\par \tab panose-1:2 4 5 3 5 4 6 3 2 4;\}
\par @font-face\par \tab \{font-family:Calibri;\par \tab panose-1:2 15
5 2 2 2 4 3 2 4;\}\par  /* Style Definitions */\par
 p.MsoNormal, li.MsoNormal, div.MsoNormal\par \tab \{margin:0in;
\par \tab margin-bottom:.0001pt;\par \tab font-size:11.0pt;\par \tab
font-family:"Calibri","sans-serif";\}\par a:link, span.MsoHyperlink
\par \tab \{mso-style-priority:99;\par \tab color:blue;\par \tab text-
decoration:underline;\}\par a:visited, span.MsoHyperlinkFollowed\par
\tab \{mso-style-priority:99;\par \tab color

urple;\par \tab text-
decoration:underline;\}\par span.EmailStyle17\par \tab \{mso-style-
type

ersonal-compose;\par \tab font-family:"Calibri","sans-serif";
\par \tab color:windowtext;\}\par .MsoChpDefault\par \tab \{mso-style-
type:export-only;\}\par @page Section1\par \tab \{size:8.5in 11.0in;
\par \tab margin:1.0in 1.0in 1.0in 1.0in;\}\par div.Section1\par \tab \
{page:Section1;\}\par -->\par } {\*\htmltag249 </style>}
 {\*\htmltag1 \par } {\*\htmltag241 <!--[if gte mso 9]

<xml>\par  <o:shapedefaults v:ext="edit" spidmax="1026" />

\par </xml><![endif]-->} {\*\htmltag241 } {\*\htmltag1 \par }
 {\*\htmltag41 </head>} {\*\htmltag2 \par } {\*
\htmltag2 \par } {\*\htmltag50 <body lang=EN-US link=blue
vlink=purple>}\htmlrtf \lang1033 \htmlrtf0 {\*\htmltag0 \par }
 {\*\htmltag0 \par } {\*\htmltag96 <div
class=Section1>}\htmlrtf {\htmlrtf0 {\*\htmltag0 \par } 
{\*\htmltag0 \par } {\*\htmltag64 }
\htmlrtf {\htmlrtf0 Testing: outlook 2007 {\*\htmltag84
&#8211;}\htmlrtf \'96\htmlrtf0  Macmail compatibility 
{\*\htmltag244 <o

>} {\*\htmltag252 </o

>}\htmlrtf\par}
\htmlrtf0 \htmlrtf \par \htmlrtf0 {\*\htmltag72
} {\*\htmltag0 \par } {\*\htmltag0 \par } 
{\*\htmltag64 }\htmlrtf {\htmlrtf0 {\*
\htmltag244 <o

>} {\*\htmltag84 &nbsp;}\htmlrtf
\'a0\htmlrtf0 {\*\htmltag252 </o

>}\htmlrtf\par}
\htmlrtf0 \htmlrtf \par \htmlrtf0 {\*\htmltag72
} {\*\htmltag0 \par } {\*\htmltag0 \par } 
{\*\htmltag64 }\htmlrtf {\htmlrtf0 Scenario:
sending new email html format {\*\htmltag244 <o

>} 
{\*\htmltag252 </o

>}\htmlrtf\par}\htmlrtf0 \htmlrtf
\par \htmlrtf0 {\*\htmltag72 } {\*
\htmltag0 \par } {\*\htmltag0 \par } {\*\htmltag64 }\htmlrtf {\htmlrtf0 {\*\htmltag244 <o

>}
 {\*\htmltag84 &nbsp;}\htmlrtf \'a0\htmlrtf0 {\*
\htmltag252 </o

>}\htmlrtf\par}\htmlrtf0 \htmlrtf
\par \htmlrtf0 {\*\htmltag72 } {\*
\htmltag0 \par } {\*\htmltag0 \par } {\*\htmltag64 }\htmlrtf {\htmlrtf0 Please feedback what appears in
your email when u read this. {\*\htmltag4 \par }\htmlrtf  
\htmlrtf0 thanks {\*\htmltag244 <o

>} {\*\htmltag252
</o

>}\htmlrtf\par}\htmlrtf0 \htmlrtf \par \htmlrtf0
 {\*\htmltag72 } {\*\htmltag0 \par } {\*
\htmltag0 \par } {\*\htmltag104 </div>}\htmlrtf }\htmlrtf0
 {\*\htmltag0 \par } {\*\htmltag0 \par } {\*
\htmltag58 </body>} {\*\htmltag2 \par } {\*\htmltag2
\par } {\*\htmltag27 </html>} {\*\htmltag3 \par }}</
blockquote></div> </body></html>

SCENARIO: new email or forwarded email in RTF format
RECIPIENTS: macmail users. (all in my outlook contact)
SAMPLE RESULT: see below

<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -
webkit-line-break: after-white-space; "> <div> <div>Begin
forwarded message:</div> <blockquote type="cite"><div><div style="margin-top: 0px;
margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">From: "XXX" <<a href="mailto:XXX</
a>></div><div style="margin-top: 0px; margin-right: 0px; margin-
bottom: 0px; margin-left: 0px; ">Date: April 20, 2009 4:52:38 PM GMT+08:00</div><div style="margin-top: 0px; margin-right: 0px; margin-
bottom: 0px; margin-left: 0px; ">To:
"XXX" <<a href="mailto:XXX</a>>, <<a href="XXX</a>>,
<<a href="XXX</a>></div><div style="margin-top: 0px; margin-
right: 0px; margin-bottom: 0px; margin-left: 0px; ">Subject: test: new
email RTF</div><div style="margin-top: 0px; margin-right:
0px; margin-bottom: 0px; margin-left: 0px; ">Reply-To: <<a href="XXX</a>></div><div
style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-
left: 0px; min-height: 14px; "> </div> </div>
{\rtf1\adeflang1025\ansi
\ansicpg1252\uc1\adeff31507\deff0\stshfdbch31506\stshfloch31506\stshfhich31506\stshfbi31507\deflang1033\deflangfe1033\themelang1033\themelangfe0\themelangcs0
{\fonttbl{\f0\fbidi \froman\fcharset0\fprq2{\*\panose
02020603050405020304}Times New Roman;}{\f34\fbidi \froman
\fcharset0\fprq2{\*\panose 02040503050406030204}Cambria Math;}
{\f37\fbidi \fswiss\fcharset0\fprq2{\*\panose 020f0502020204030204}
Calibri;}{\f31500\fbidi \froman\fcharset0\fprq2{\*\panose
02020603050405020304}Times New Roman;}{\f31501\fbidi \froman
\fcharset0\fprq2{\*\panose 02020603050405020304}Times New Roman;}
{\f31502\fbidi \froman\fcharset0\fprq2{\*\panose 02040503050406030204}
Cambria;}{\f31503\fbidi \froman\fcharset0\fprq2{\*\panose
02020603050405020304}Times New Roman;}{\f31504\fbidi \froman
\fcharset0\fprq2{\*\panose 02020603050405020304}Times New Roman;}
{\f31505\fbidi \froman\fcharset0\fprq2{\*\panose 02020603050405020304}
Times New Roman;}{\f31506\fbidi \fswiss\fcharset0\fprq2{\*\panose
020f0502020204030204}Calibri;}{\f31507\fbidi \froman\fcharset0\fprq2{\*
\panose 02020603050405020304}Times New Roman;}{\f272\fbidi \froman
\fcharset238\fprq2 Times New Roman CE;}{\f273\fbidi \froman
\fcharset204\fprq2 Times New Roman Cyr;}{\f275\fbidi \froman
\fcharset161\fprq2 Times New Roman Greek;}{\f276\fbidi \froman
\fcharset162\fprq2 Times New Roman Tur;}{\f277\fbidi \froman
\fcharset177\fprq2 Times New Roman (Hebrew);}{\f278\fbidi \froman
\fcharset178\fprq2 Times New Roman (Arabic);}{\f279\fbidi \froman
\fcharset186\fprq2 Times New Roman Baltic;}{\f280\fbidi \froman
\fcharset163\fprq2 Times New Roman (Vietnamese);}{\f612\fbidi \froman
\fcharset238\fprq2 Cambria Math CE;}{\f613\fbidi \froman
\fcharset204\fprq2 Cambria Math Cyr;}{\f615\fbidi \froman
\fcharset161\fprq2 Cambria Math Greek;}{\f616\fbidi \froman
\fcharset162\fprq2 Cambria Math Tur;}{\f619\fbidi \froman
\fcharset186\fprq2 Cambria Math Baltic;}{\f642\fbidi \fswiss
\fcharset238\fprq2 Calibri CE;}{\f643\fbidi \fswiss\fcharset204\fprq2
Calibri Cyr;}{\f645\fbidi \fswiss\fcharset161\fprq2 Calibri Greek;}
{\f646\fbidi \fswiss\fcharset162\fprq2 Calibri Tur;}{\f649\fbidi
\fswiss\fcharset186\fprq2 Calibri Baltic;}{\f31508\fbidi \froman
\fcharset238\fprq2 Times New Roman CE;}{\f31509\fbidi \froman
\fcharset204\fprq2 Times New Roman Cyr;}{\f31511\fbidi \froman
\fcharset161\fprq2 Times New Roman Greek;}{\f31512\fbidi \froman
\fcharset162\fprq2 Times New Roman Tur;}{\f31513\fbidi \froman
\fcharset177\fprq2 Times New Roman (Hebrew);}{\f31514\fbidi \froman
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</blockquote></div> </body></html>

Brian Tillman [MVP - Outlook] · Apr 22, 2009

yes. Bitdefender

AV programs that scan either incoming or outgoing mail can otfen affect the
data stream. When you're trying to find out what's going on when the format
of a message isn't what you expect, the first thing you should do is to remove
any applications other than Outlook in the data stream. Turn off the mail
integration of Bitdefender and see if that affects things. It is always our
advice to eliminate mail scanning. You don't need it and it can cause this
type of problem. I always request that people completely uninstall their AV
program and reinstall it without the mail scanning feature. Sometimes simply
disabling it isn't ebough.

CONTENTS OF VIEW SOURCE
SCENARIO: new email or forwarded email in HTML format
RECIPIENTS: macmail users. (all in my outlook contact)
SAMPLE RESULT: see below (for privacy, I replaced all names and email
references with XXX)

The headers can be found by right-clicking the messages subject in the Inbox
message list and choosing Options.

Gizzzo · Apr 23, 2009

Hi Brian,

I deinstalled bitdefender, rebooted and initiated the test again with
HTML and RTF formats. It's still garbled. Here are the results:

SCENARIO 1: new email HTML without AV
MESSAGE HEADERS (private info converted to XXX):

Return-Path: <[email protected]>
X-Envelope-To: (e-mail address removed)
Received: from [XXX.XXX.XXX.XXX] ([XXX.XXX.XXX.XXX])
(authenticated user (e-mail address removed))
by mail.XXX.com
(using TLSv1/SSLv3 with cipher AES128-SHA (128 bits))
for (e-mail address removed);
Thu, 23 Apr 2009 15:27:27 +0800
Message-Id: <[email protected]>
From: XXX <[email protected]>
To: <[email protected]>
In-Reply-To: <001201c9c3dc$bb722050$325660f0$@com>
Content-Type: text/plain; charset=US-ASCII; format=flowed; delsp=yes
Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (Apple Message framework v926)
Subject: Re: test2: new email HTML anti virus removed
Date: Thu, 23 Apr 2009 15:29:39 +0800
References: <001201c9c3dc$bb722050$325660f0$@com>
X-Mailer: Apple Mail (2.926)

MESSAGE BODY:

On 04 23, 09, at 2:28 PM, XXX wrote:

{\rtf1\ansi\ansicpg1252\fromhtml1 \fbidis \deff0{\fonttbl

{\f0\fswiss\fcharset0 Arial;}

{\f1\fmodern Courier New;}

{\f2\fnil\fcharset2 Symbol;}

{\f3\fmodern\fcharset0 Courier New;}}

{\colortbl\red0\green0\blue0;\red0\green0\blue255;}

\uc1\pard\plain\deftab360 \f0\fs24

{\*\htmltag19 <html xmlns:v="urn:schemas-microsoft-com:vml"
xmlns :blush:

="urn:schemas-microsoft-com :blush:

ffice

ffice
" xmlns:w="urn:schemas-microsoft-com :blush:

ffice:word" xmlns:m="http://
schemas.microsoft.com/office/2004/12/omml
" xmlns="http://www.w3.org/TR/REC-html40">}

{\*\htmltag2 \par }

{\*\htmltag2 \par }

{\*\htmltag34 <head>}

{\*\htmltag1 \par }

{\*\htmltag1 \par }

{\*\htmltag161 <meta name=Generator content="Microsoft Word 12
(filtered medium)">}

{\*\htmltag1 \par }

{\*\htmltag241 <style>}

{\*\htmltag241 \par <!--\par /* Font Definitions */\par @font-face
\par \tab \{font-family:"Cambria Math";\par \tab panose-1:2 4 5 3 5 4
6 3 2 4;\}\par @font-face\par \tab \{font-family:Calibri;\par \tab
panose-1:2 15 5 2 2 2 4 3 2 4;\}\par /* Style Definitions */\par
p.MsoNormal, li.MsoNormal, div.MsoNormal\par \tab \{margin:0in;\par
\tab margin-bottom:.0001pt;\par \tab font-size:11.0pt;\par \tab font-
family:"Calibri","sans-serif";\}\par a:link, span.MsoHyperlink\par
\tab \{mso-style-priority:99;\par \tab color:blue;\par \tab text-
decoration:underline;\}\par a:visited, span.MsoHyperlinkFollowed\par
\tab \{mso-style-priority:99;\par \tab color

urple;\par \tab text-
decoration:underline;\}\par span.EmailStyle17\par \tab \{mso-style-
type

ersonal-compose;\par \tab font-family:"Calibri","sans-serif";
\par \tab color:windowtext;\}\par .MsoChpDefault\par \tab \{mso-style-
type:export-only;\}\par @page Section1\par \tab \{size:8.5in 11.0in;
\par \tab margin:1.0in 1.0in 1.0in 1.0in;\}\par div.Section1\par \tab
\ {page:Section1;\}\par -->\par }

{\*\htmltag249 </style>}

{\*\htmltag1 \par }

{\*\htmltag241 }

{\*\htmltag241 }

{\*\htmltag1 \par }

{\*\htmltag41 </head>}

{\*\htmltag2 \par }

{\*\htmltag2 \par }

{\*\htmltag50 <body lang=EN-US link=blue vlink=purple>}\htmlrtf
\lang1033 \htmlrtf0

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag96 <div class=Section1>}\htmlrtf {\htmlrtf0

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag64 }\htmlrtf {\htmlrtf0 It was suggested
in the forums that the culprit could be the

{\*\htmltag4 \par }\htmlrtf \htmlrtf0 antivirus screening of outgoing
email so I temporarily removed it for testing. Please

{\*\htmltag4 \par }\htmlrtf \htmlrtf0 reply back or forward this
message back to me. Thanks

{\*\htmltag244 <o

>}

{\*\htmltag252 </o

>}\htmlrtf\par}\htmlrtf0

\htmlrtf \par

\htmlrtf0

{\*\htmltag72 }

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag64 }\htmlrtf {\htmlrtf0

{\*\htmltag244 <o

>}

{\*\htmltag84  }\htmlrtf \'a0\htmlrtf0

{\*\htmltag252 </o

>}\htmlrtf\par}\htmlrtf0

\htmlrtf \par

\htmlrtf0

{\*\htmltag72 }

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag64 }\htmlrtf {\htmlrtf0 Gio

{\*\htmltag244 <o

>}

{\*\htmltag252 </o

>}\htmlrtf\par}\htmlrtf0

\htmlrtf \par

\htmlrtf0

{\*\htmltag72 }

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag104 </div>}\htmlrtf }\htmlrtf0

{\*\htmltag0 \par }

{\*\htmltag0 \par }

{\*\htmltag58 </body>}

{\*\htmltag2 \par }

{\*\htmltag2 \par }

{\*\htmltag27 </html>}

{\*\htmltag3 \par }}

Brian Tillman [MVP - Outlook] · Apr 24, 2009

SCENARIO 1: new email HTML without AV
MESSAGE HEADERS (private info converted to XXX): ....snip...
Content-Type: text/plain; charset=US-ASCII; format=flowed; delsp=yes

This scenario and the message headers are at odds with each other. The
headers clearly show the message to be Plain Text while the body is not.
Since the MIME headers indicate the message is to be interpreted as plain
text, that's exactly what is happening.

Gizzzo · Apr 25, 2009

This scenario and the message headers are at odds with each other. The
headers clearly show the message to be Plain Text while the body is not.
Since the MIME headers indicate the message is to be interpreted as plain
text, that's exactly what is happening.

I'm not sure if this would explain this is messages forwarded/replied
by one of the recipients (using mac because i asked them to reply or
forward to me what appears on their mail clients) so there may be a
flaw in the experiment because there may be a variable (ie how they
sent the email to me) that was not controlled, don't you think so?

I checked the sent email for headers but it's blank so I couldn't
check what the orginal headers were but only of the forwarded/replied
emails.

Which email client is likely to be at fault here? My outlook 2007
sending the message in plain text even when it is set to html or rtf
or mac mail seeing it as plain text?

Either way, both are popular clients and I wonder why this is not a
known case?

It's still boggles the mind. So what do you suggest I do?

Brian Tillman [MVP - Outlook] · Apr 27, 2009

Which email client is likely to be at fault here? My outlook 2007
sending the message in plain text even when it is set to html or rtf
or mac mail seeing it as plain text?

If the format is correct in your Sent Items folder, I don't believe it is your
Outlook causing the problem. I suspect 1) a scanner on your PC altering the
outgoing message after Outlook handed it off to the scanner, 2) the mail
server(s) between you and the Macs or 3) something on the Macs. If you have
access to the server and can review the message as it arrived from your
Outlook, that can tell you whether 1) is the problem or not. If you can
access the Mac's server prior to the Mac receiving the message, that can tell
you whether or not 3) is the problem. Eliminating 1) and 3) will point you to
2).

Either way, both are popular clients and I wonder why this is not a
known case?

It may be a known issue, but not to me.

Gizzzo · Apr 30, 2009

If the format is correct in your Sent Items folder, I don't believe it isyour
Outlook causing the problem. I suspect 1) a scanner on your PC altering the
outgoing message after Outlook handed it off to the scanner, 2) the mail
server(s) between you and the Macs or 3) something on the Macs. If youhave
access to the server and can review the message as it arrived from your
Outlook, that can tell you whether 1) is the problem or not. If you can
access the Mac's server prior to the Mac receiving the message, that can tell
you whether or not 3) is the problem. Eliminating 1) and 3) will pointyou to
2).

It may be a known issue, but not to me.

Since I have a mac at home, I decided to do an experiment myself and
not rely on forwarded emails from my mac mail user contacts.

1. I send email from Outlook2007 (PC) using HTML as default. (Checked
options, it is default. Checked Internet options is set to "Convert to
HTML format." So that should be good.)
2. I had our admin check the email in the server and it is readable.
Both from the server itself and his client.
3. I open with Macmail, I get garbage.
4. I open same email on Entourage, it's fine.
5. I open same email on webmail, it's fine.

So it seems that it is a macmail problem since I think I have
eliminated all possible points of failure I think.

One thing still bugs me is why is it that even when default is html
and rtf-html is set, why do the tags look like html->rtf?

diana.hargus · May 6, 2009

Since I have a mac at home, I decided to do an experiment myself and
not rely on forwarded emails from my mac mail user contacts.

1. I send email from Outlook2007 (PC) using HTML as default. (Checked
options, it is default. Checked Internet options is set to "Convert to
HTML format." So that should be good.)
2. I had our admin check the email in the server and it is readable.
Both from the server itself and his client.
3. I open with Macmail, I get garbage.
4. I open same email on Entourage, it's fine.
5. I open same email on webmail, it's fine.

So it seems that it is a macmail problem since I think I have
eliminated all possible points of failure I think.

One thing still bugs me is why is it that even when default is html
and rtf-html is set, why do the tags look like html->rtf?- Hide quoted text -

- Show quoted text -

Just a heads up and maybe a pointer in the right direction:

Been namging my head on this too and found this to be the solution:

deleted contact from OL2007 Contacts and re-added, saved, re-opened
contact, right clicked email address, selected outlook properties,
changed last dropdown to "send using html" (may not need to, just
delete and re-add and outlook should figure it out after that, need to
test). The strange part was that outlook would not give me the
properties or send options of the contact that was having issues,
instead it would just whine that the group or list had been deleted
and could not show anything about the contact. And yes, this is a
weird OL2007/MacMail issue as the problem only happened with that
combination. maybe mac mail is letting the mime header override the
actual mail format and getting confused. Not sure. Good luck!

Diana Hargus
OA-ITSD

Gizzzo · May 25, 2009

Diana,

I followed your suggestion and it's been working so far. Thanks!!

I'm still curious as to why this happens. I hope anyone working on
Outlook in Microsoft could comment.

sending from outlook2007 to mac mail produces garbage

Gizzo

Brian Tillman [MVP - Outlook]

Gizzzo

Gizzzo

Brian Tillman [MVP - Outlook]

Gizzzo

Gizzzo

Brian Tillman [MVP - Outlook]

Gizzzo

Gizzzo

Brian Tillman [MVP - Outlook]

Gizzzo

Brian Tillman [MVP - Outlook]

Gizzzo

Brian Tillman [MVP - Outlook]

Gizzzo

Brian Tillman [MVP - Outlook]

Gizzzo

diana.hargus

Gizzzo