-----Original Message-----
Hi Carolyn,
I understand that you are unable to select the option "Link by E-mail" in
Internet Explorer.
This issue can occur if:
1)Outlook Express is not registered as your default e- mail program.
2)An entry for the default mail client is missing in the Microsoft Windows
registry
To resolve this issue, register Outlook Express as the default e-mail
program. If this does not resolve the issue, or if Outlook Express is
already registered as the default e-mail program, edit the Windows registry
to correct the default mail client string values.
Register Outlook Express as the Default E-mail Program
=========================================
To register Outlook Express as the default mail program on your computer,
use one of the following methods:
In Outlook Express:
1.In Outlook Express, click Tools, and then click Options.
2.On the General tab, the Default Messaging Programs section states Outlook
Express is NOT the default mail handler; click Make Default, and then click
OK.
3.Try to send mail from a link or another program.
In Internet Options:
4.Click Start, point to Settings, and then click Control Panel.
5.Double-click the Internet Options icon, and then click the Programs tab.
6.Under Internet Programs, click the E-mail list, and then click Outlook
Express.
7.Click Apply, and then click OK.
8.Try to send mail from a link or another program.
From the Run line (if the Outlook Express and Internet Options methods do
not register Outlook Express as the default e-mail program, use this
method):
9.Click Start.
10.Click Run.
11.Type the following line, including the quotation marks, where drive is
the letter of the drive in which Outlook Express is installed, and then
click OK:
"drive:\program files\outlook express\msimn.exe" /reg
If the problem persists then follow the steps given below:
Edit the Windows Registry
If you can register Outlook Express as the default mail handler, but you
still cannot send mail from mail links or other programs by using Outlook
Express, you need to add a data string to the default mail client key in
the registry.
WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.
To add the data string to the default mail client key:
1.Start Registry Editor; click Start, click Run, and then type regedit.
2.Locate the following key in the registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail\Outlook Express
3.In the left pane, click Outlook Express. Two values should be displayed
in the right pane: one is Default, which has a value of Outlook Express,
and the other is DLLPath, which contains the path to Msoe.dll on your
computer.
4.If the DLLPath value is not present, click Edit, point to New, and then
click String Value.
5.New Value #1 is displayed, with the text selected. Type DllPath, and then
press the ENTER key.
6.Double-click the new DLLPath value to open it. In the Value Data box,
type the path to the Msoe.dll file on your computer, for example:
drive:\PROGRAM FILES\OUTLOOK EXPRESS\MSOE.DLL
7.Click OK, and then quit Registry Editor.
Try to send mail from a link or another program.
For further information you can access the URL given below:
http://support.microsoft.com/?id=306098
Hope the above information helps you.
Vijay S
This posting is provided "AS IS" with no warranties, and confers no rights
.
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.