Send To>Recipient not available

[Guest]

A friend has an option in Word's File>Send To. Along with Recipient (as
attachment) and recipient (as review), he has "recipient" without any
qualifier. We've compared configurations and everything looks the same
(Outlook 2003 SP1, Word 2003 SP1, and XP SP2, although he's on Pro and I'm on
Home.

I've checked to make sure Outlook is the default email system.

The only thing that may be different between the two computers is that I
installed Outlook after using Express, while he never had Express running.
Express is still installed on my system and I'm willing to delete it, but
before I do, wanted to check here for other ideas.

The only other thing I thought of was to look at options in Outlook to see
if there was a bad setting there.

Tom

 

[Suzanne S. Barnhill]

FWIW, I use Outlook Express as my default mail client, though I do have
Outlook 2003 installed, and I also get Mail Recipient on my menu in Word
2003. Selecting it accomplishes the same thing as clicking on the E-mail
button, i.e., adds an email header for a message to be sent to OE. If you
want to add Mail Recipient to your File | Send To menu, you can do so using
Tools | Customize.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

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[Guest]

Hi Suzanne

Thanks for eliminating the Outlook vs OE issue.

I'm sorry to have to ask, but I can't find the field to enter in Tools >
Options (I assume you are talking about Word not Outlook).

Is it in the Commands tab?

Tom

 

[Suzanne S. Barnhill]

It is in the File category on the Commands tab. See
http://word.mvps.org/FAQs/Customization/AsgnCmdOrMacroToToolbar.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Hi Suzanne

I'm familier with how to add commands to menus. I just can't find Mail
Recipient in Customize>Commands>File. For some reason, it just isn't there.
(I'm in Word, not Outlook).

Sorry to seem so lame.

Tom

 

[Suzanne S. Barnhill]

Okay. I'm seeing it as "Mail Recipient" about 2/3 of the way down the list
in the File category, but if you don't see it there, try All Commands,
though I confess I haven't yet located it there. The mail commands are
scattered: some are under MailMessage, and there are a SendForReview command
and FileSendMail command, but the latter has the icon for Mail Recipient (as
Attachment), so it's not the right one. Ah, wait...the Email Envelope
command is the one that has the same icon as the E-mail button and the File
| Send To | Mail Recipient command.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

So sorry to send you off on this one. I went back to the laptop and found
the Mail Recipient in the File section after I posted. It now shows up in
Word>File>Send To menu, although, for the simple test I ran, it was grayed
out.

Thanks, and again, sorry for a poorly researched post.

Tom

 

[Guest]

Hi Suzanne

Got the Mail Recipient to show up on the File>Send To menu, but the option
is grayed out.

I'm simply creating a new document based on a local template (a newsletter I
copied down from MSFT) and then trying to send.

Why the gray out?

Thanks

Tom

 

[Suzanne S. Barnhill]

Does it work if you clear the check box for "Mail as attachment" on the
General tab of Tools | Options?

FWIW, I darn near sent an irrelevant document to one of my clients in my
attempt to test this feature (which I'd never used); there is no Send button
in the mail header to send the message to the Outbox, only Send a Copy,
which sends automatically. I canceled that and found the document in my
Outbox!

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.