Send Receive window is a black screen

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I hit the "Send/Receive" button, the small window opens and it a black
screen. How can I fix it? Presently I have to restart my pc very often.
 
This problem is probably caused by your antivirus program.
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

Gary VanderMolen
 
Wendell said:
When I hit the "Send/Receive" button, the small window opens and it a
black
screen. How can I fix it? Presently I have to restart my pc very often.
Click to expand...

Check for an update to your graphics card.
 
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