Send/Receive Error

[Linda]

I set up my email with my internet providers instructions and it worked fine
for a couple hours. Now if I click the send receive button it tells me there
are errors but there are no errors listed. If I click on the send all or
receive all, there are no errors and the messages come in fine. How do I fix
this?

 

[Gary VanderMolen]

That symptom is usually caused by interference from an antivirus
program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail