"Send" concern

[Calvin in PA]

In Outlook2007, when I send a single message to a single recepient, I notice
that in the toolbar I receive notification that Outlook is "Sending message 4
of 4"

I'm concerned that my outlook has a virus. Or is this normal?

I'm up to date on my Norton virus protection and latest updates from MS

 

[Kathleen Orland]

You may have stuck read receipts:

http://www.howto-outlook.com/howto/deletereadreceipt.htm

 

[Calvin in PA]

Kathleen,

I followed the "Delete a stuck read receipt" procedure and there were no
messages in the "Messages in Folder" middle pane. So this did not solve my
problem

Any other suggestions?

Thanks!

 

[Brian Tillman [MVP - Outlook]]

In Outlook2007, when I send a single message to a single recepient, I notice
that in the toolbar I receive notification that Outlook is "Sending message
4
of 4"

I'm concerned that my outlook has a virus. Or is this normal?

Do you have more trhan one account?

 

[VanguardLH]

In Outlook2007, when I send a single message to a single recepient, I notice
that in the toolbar I receive notification that Outlook is "Sending message 4
of 4"

I'm concerned that my outlook has a virus. Or is this normal?

I'm up to date on my Norton virus protection and latest updates from MS

Some causes of an unexpected values in "Sending message X of Y" are:


- Stuck Read Receipt in Outbox

Do you have Outlook configured to automatically send *requests* for read
receipts? Do you manually elect to send one when composing an e-mail?
If so, why? Most likely you won't get back a read receipt. Recipients
either say No to sending the read receipt e-mail back to you or they
configure their e-mail client to ignore those requests. Unless you and
the recipient are within the same company that has a policy requiring
its employees enable the option to acknowledge read receipts (which
usually means they configure Exchange so the requests do not go to
external recipients and ignore requests that come from external
senders), you probably won't get one. Besides, a read receipt does NOT
prove the recipient actually *read* your e-mail. It only means some
client sent back the acknowledgement after it "opened" your message.

Read receipts are hidden by Outlook in the Outbox folder, and Outlook
has problems sending read receipts which gets them stuck in the Outbox
folder (where you can't see them because they are hidden). The methods
to get rid of the stuck and hidden outbound read receipt e-mails from
your Outbox require you use a utility to dig into your message store
(i.e., the .pst file), so make a backup copy of it before editing:

- Use Outlookspy. It isn't free but its 1-month trial version is fully
functional. For instructions, see:
http://www.outlook-tips.net/howto/delete_rr.htm

- Use Microsoft's free MDBVU32.EXE utility. It is more difficult to use
than Outlookspy. For instructions, see:
http://www.howto-outlook.com/howto/deletereadreceipt.htm


- Wrong Values Displayed in Status Message (Outlook 2003/2007 Bug)

That "Sending message X of Y" has wrong values could be due to a known
bug in how Outlook 2003/2007 constructs the counts shown in that status
message.

Do you have multiple accounts defined in Outlook 2003/2007? If so, how
many accounts are defined? Of those, how many of them are enabled?

When the bug is exhibited, typically n-1 gets added to the counts where
n is the number of enabled accounts; however, differing results have
been reported so the bug might only be algorithmically defined (i.e.,
there's no handy and easy formula to describe the bug).

 

[Calvin in PA]

Brian, Yes I have 4 email accounts, (3 pop and 1 imap). Is that what is
causing my toolbar notification to indicate 4 messages are being sent?
Obviously, I have only 1 email going out from one email account, but it
shows 4 being sent.

 

[Brian Tillman [MVP - Outlook]]

Brian, Yes I have 4 email accounts, (3 pop and 1 imap). Is that what is
causing my toolbar notification to indicate 4 messages are being sent?
Obviously, I have only 1 email going out from one email account, but it
shows 4 being sent.

Outlook 2007 has a cosmetic bug that causes it to show something like the
number of messages plus one less than the number of accounts you have. I was
under the impression that one of the service packs or a hotfix addressed this,
but I don't recall for sure. It's a day-one bug, but it doesn't hurt
anything, only confuses.

 

[Calvin in PA]

Brian,
Thanks for the clarification. I was concerned that I had viral issue and my
contact list was being spammed by an outside source, using my send function.

Cased closed. I appreciate your input

Thanks,
Calvin