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My Windows 2000 server has been crashing 4-5 times per day
lately. I am collecting a partial memory dump, which
reveals the following:
BugCheckCode: 0x000000d1
Parameter1: 0x00000000
Parameter2: 0x00000002
Parameter3: 0x00000000
Parameter4: 0x00000000
ExceptionCode: 0x80000003
ExceptionFlags: 0x00000001
The exception address seems to be always the same, and to
fall in the range of ntoskrnl.exe.
I am not asking anyone to guess what is wrong with this
machine. My question is: what is the next step in
diagnosing this problem?
Background:
-- the machine was recently upgraded to SP4 with no
improvement
-- no new hardware or software was added to the system
recently
lately. I am collecting a partial memory dump, which
reveals the following:
BugCheckCode: 0x000000d1
Parameter1: 0x00000000
Parameter2: 0x00000002
Parameter3: 0x00000000
Parameter4: 0x00000000
ExceptionCode: 0x80000003
ExceptionFlags: 0x00000001
The exception address seems to be always the same, and to
fall in the range of ntoskrnl.exe.
I am not asking anyone to guess what is wrong with this
machine. My question is: what is the next step in
diagnosing this problem?
Background:
-- the machine was recently upgraded to SP4 with no
improvement
-- no new hardware or software was added to the system
recently