Security Center suddenly reports no antivirus or firewall

[Guest]

I have AVG Internet security suite and Vista Ultimate 32 bit. They have been
working perfectly together until the last few days. Suddenly Security Center
reports I have no anti virus program or firewall. AVG sent me a file they
said MIGHT fix it (they said the problem was with Vista but did not specify
what the problem was) but vista won't let me run the file, blocks it. I don't
have paid support with Microsoft. Has someone else had this problem? I could
turn off reporting, but would rather not.
Amanda

 

[Paul Smith]

but vista won't let me run the file, blocks it.

Did they e-mail you the file? If so I'm assuming you mean your mail client
blocks it If you're using Windows Mail, you'll need to go to Tools ->
Options -> Security -> Uncheck 'Do not allow attachments to be saved or
opened that could potentially be a virus'.

I'd recommend rechecking after getting the file however.

--
Paul Smith,
Yeovil, UK.
Microsoft MVP Windows Shell/User.
http://www.windowsresource.net/

*Remove nospam. to reply by e-mail*

 

[Mr. Arnold]

I don't have paid support with Microsoft. Has someone else had this
problem?

You have full support from MS for 180 days at the time of product
activation, if you're still within that time frame.

 

[Guest]

No, I can click on the attachment in the e-mail & click "open"
The file shows up on my computer. It's called delrep.bat. But THEN when I
click on the file to open it, I get an error message from windows, that says
"windows found this file is potentially harmful. Windows has blocked access
to this file." AVG basically says Oh well, try repairing your AVG
installation. I guess I can try that, but I hate re-installing something if I
don't have to, other problems could crop up.

 

[frogliver]

I have AVG Internet security suite and Vista Ultimate 32 bit. They have
been
working perfectly together until the last few days. Suddenly Security
Center
reports I have no anti virus program or firewall. AVG sent me a file they
said MIGHT fix it (they said the problem was with Vista but did not
specify
what the problem was) but vista won't let me run the file, blocks it. I
don't
have paid support with Microsoft. Has someone else had this problem? I
could
turn off reporting, but would rather not.
Amanda

I have AVG7 Free with the newest Zone Alarm beta for the firewall as well as
the Windows firewall switched on (redundant I know, against advice, always
works for me). I don't like the Security Suite idea because even installing
the Email component the with AV can mess up the works. Something about
layered apps makes me queasy. This is just from my own long-time experience
with trying just about everything at one time or another.

If I were you I would uninstall AVG and get a clean DL and reinstall, not
install all the bells and whistles, just the AV, forget the Email component,
you don't need it I'm told by the Outlook experts, and use other
firewall(s). Once you get it all set up, create a restore point .

I have used all of the ZoneAlarm betas for Vista so far and they work as ell
as in XP -- I love the little dynamic icon in the taskbar as a monitor for
internet activity too.

I also run Windows Defender, Spyware Terminator with Realtime Shield, Spybot
Resident, and WinPatrol along with the above --all free and they synch just
fine with each other. When danger presents, I get a "whoa" from at least one
of them.

That's what I do -- hope it helps.

Frogman

 

[Rock]

You have full support from MS for 180 days at the time of product
activation, if you're still within that time frame.

Not if it's OEM.

 

[Guest]

I have ZoneAlarm and at first WD said ZA was reporting its firewall was not
running or anti-virus. I un and reinstalled ZA and now WD recognizes the ZA
anti-virus is on, but says ZA reporting firewall not on. Of course, ZA is
saying all systems go. I did at one point have to indicate "I will check
myself" if these are running - but the only other option seemed to be
actually turning on the Vista firewall.

Mark

 

[Guest]

I have AVG Internet security suite and Vista home pream 32 bit. They have
been
working perfectly together until the last few days. And now Security Center
reports I have no anti virus program or firewall.