Second account; Server Error 0x800CCC90

  • Thread starter Thread starter texczich
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T

texczich

Trying to set up separate account for family member. Verified that all set-up
info is the same as mine, but still get this error message:
Account: 'xxxx', Server: 'mail.hughes.net', Protocol: POP3, Server
Response: '-ERR Authentication failed.', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92
Any advice? Thanks.
 
Have you tried that username and password at the webmail portal:
http://webmail.hughes.net ?

If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
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