Seagate 7200.11 series drives and fimware lockup issues. Firmware SD15

[GMAN]

This is just a heads up for any of those stricken with the SD15 firmware
issue that has plagued many of the 7200.11 SATA series seagates, like the 320,
500, 750, 1TB drives.

If you werent smart enough to D/L the fixed firmware and had you drive lockup
like me, It took a whole whopping 4 days to send off and get back my drive
with firmware updated and data still intact by sending it to Seagates recovery
center, " i365" http://www.i365.com/




Just contact Seagate tech support at 1-800-SEAGATE, read off your serial
number to them, tell them your drive is locked up and cannot be recognised by
your PC, and that you request the firmware be flashed by their data recovery
team at 1365.

Once seagate verifies that your drive is one of the serial numbers that are
affected, they will give you a reference number, they will then directly
connect you to i365 and you will then enter some information onto the i365
website to start your case(Make sure you are at a PC when you call with an
internet connection and printer attached.

At the end of entering you name and address etc, it will let you print a next
day air UPS label out on Seagates dime and it will arrive at either the
Chicago , or Sanat Clara location depending on which center you choose to send
it to. It took, like i stated, all of 4 days to get my fully working drive
back with all data intact





Thank you seagate!!!!!!!

 

[John Doe]

This is just a heads up for any of those stricken with the SD15
firmware issue that has plagued many of the 7200.11 SATA series
seagates, like the 320, 500, 750, 1TB drives.

If you werent smart enough to D/L the fixed firmware and had you
drive lockup like me, It took a whole whopping 4 days to send
off and get back my drive with firmware updated and data still
intact by sending it to Seagates recovery center, " i365"
http://www.i365.com/

Wasn't there a long contentious thread in this group about the very
same subject?

 

[GMAN]

Wasn't there a long contentious thread in this group about the very
same subject?

Yes, but I was jsut wanting to let people know, that once it happens to them,
that it can be taken care of with very little pain and within a few days , no
data lost.


I own (4) 1.5 TB seagate drives which have the newer firmware that are not
affected, its just the stupid 750GB 7200.11 drive i owned that "I" was too
stupid to download the fixed firmware and apply it in time.

I seem to rember some of you saying you were getting dead right out of the box
7200.11 drives from Newegg and this is not that issue.

I , in 20+ years of buying nearly ever brand of hard drive that was out there
, Maxtor , Hitachi, Seagate, WD, Connor, have never received a dead right out
of the box drive. It took some 11 months for me to get hit by the firmware
bug, and it is my own fault since i had downloaded the firmware fix and
created the CD to reflash the drive months ago but was too distracted to apply
it at the time.

You getting 4-5 dead drives from Seagate/Newegg in a row is still too hard to
believe.