Screen Keeps Going Blank and Have to Turn Comp off with Vista


M

mgraw

I bought this laptop new at Best Buy in Oct. and it had Vista. It waws fine
fro about the first week, but then I would be in the middle of ordering
something or looking at a site and the screen just goes white. I have to
turn comp off and back on and log in all over again. This is happening more
and more frequently. I have good virus protection and run scans frequently
to make sure I don't have a virus. I have heard that people had problems in
the past with Vista. Has anyone else experienced this and if so, what can I
do?
 
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B

Bruce Chambers

mgraw said:
I bought this laptop new at Best Buy in Oct. and it had Vista. It waws fine
fro about the first week, but then I would be in the middle of ordering
something or looking at a site and the screen just goes white. I have to
turn comp off and back on and log in all over again. This is happening more
and more frequently. I have good virus protection and run scans frequently
to make sure I don't have a virus. I have heard that people had problems in
the past with Vista. Has anyone else experienced this and if so, what can I
do?

Defective product. Contact the manufacturer for warranty support.


--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot
 

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