Schedule Not running automatically

N

Nancy Story

I installed Ver 1.0.509 about a month ago, and I cannot
get the thing to to an automatic scan. I have it set up to
run daily at 2:00 AM, under Scheduled Scan Options I have
selected the top three, Disable Schedule is clear. In
trouble shooting this, I set it up to run at 1:00 PM my
clock on my computer read 12:58 PM, when I do this the
thing will automatically run. My staff logs off their
computers each night, could that have something to do with
it? Does anyone have any suggestions?
Thanks
 
A

Andre Da Costa

This is a buggy feature, I would not frustrate myself on it in beta 1, wait
until beta 2.
 
B

Bill Sanderson

There needs to be an administrator logged on at the time of the scan. It
may work with a limited user, but cleaning may not be as effective. Nobody
logged in definitely won't work. This will change, I hope, in a further
beta version.
 
G

Guest

I have the same problem.
Originally when I installed it with the default schedule
time of 2am, it managed to run automatically.
But when I changed the scheduled scan timing to 7pm, it
won't automatically run.
Even when I set it to run at 7.45pm when the computer time
displayed 7.35pm, it won't scan automatically.
Anyone knows how to solve this problem? Appreciate the
solution.
 
B

Bill Sanderson

I've seen other reports like this, but don't have a clear answer--all that I
can suggest is to try a time which works for you and stick with it. I've
chosen 10 AM--I like the way it displays.
 

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