SBP-2 drive stops responding MSKB#885464

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My external hard drive suddenly began giving me delayed write errors. A
search of MS knowledge base finds a known issue and a hotfix.

My problem is that I have a Compaq computer with OEM Windows XP, so the
Microsoft tech support refers me to the Compaq tech support.

Compaq tech support is clueless, which I discovered after spending a couple
hours just trying to get through.

Can anyone help? This is a known bug, with an available fix that MS seems
to want you to jump through hoops to get.

THanks,
Joe
 
My external hard drive suddenly began giving me delayed write errors. A
search of MS knowledge base finds a known issue and a hotfix.

My problem is that I have a Compaq computer with OEM Windows XP, so the
Microsoft tech support refers me to the Compaq tech support.

Compaq tech support is clueless, which I discovered after spending a
couple
hours just trying to get through.

Can anyone help? This is a known bug, with an available fix that MS seems
to want you to jump through hoops to get.
Click to expand...

Hotfixes are available to anyone, doesn't matter if it's OEM or not.

[Courtesy of Kelly Theriot, MVP]
Call Microsoft Professional Customer Service @ 1-800-936-5700(4900) (this
line is 24/7), there is an option for hotfix. A rep will email you a link to
the fix.

MS International Support -
http://support.microsoft.com/common/international.aspx
 
Rock said:
My external hard drive suddenly began giving me delayed write errors. A
search of MS knowledge base finds a known issue and a hotfix.

My problem is that I have a Compaq computer with OEM Windows XP, so the
Microsoft tech support refers me to the Compaq tech support.

Compaq tech support is clueless, which I discovered after spending a
couple
hours just trying to get through.

Can anyone help? This is a known bug, with an available fix that MS seems
to want you to jump through hoops to get.
Click to expand...

Hotfixes are available to anyone, doesn't matter if it's OEM or not.

[Courtesy of Kelly Theriot, MVP]
Call Microsoft Professional Customer Service @ 1-800-936-5700(4900) (this
line is 24/7), there is an option for hotfix. A rep will email you a link to
the fix.

MS International Support -
http://support.microsoft.com/common/international.aspx
Click to expand...

And be sure to tell them you are experiencing the EXACT symptoms
outlined in the KB article.

It's a painless procedure.
 
Back
Top