Hi there ...
If you have an Anti-virus Program which is fairly new ? Meaning you are for
sure that you are still receiving or are able to receive update definitions,
usually under a year old ? Then update yours definitions . Okay now you
need to download
a few programs first one is Ad aware ( free Version ) and you can get it
from here.
http://www.lavasoft.de/support/download/
Now start this program up and JUST get the latest updates for it...
Next program >> Spybot Search and Destroy (Free!)
http://www.safer-networking.net/en/download/index.html
Next Program >> SpywareBlaster (Free!)
http://www.javacoolsoftware.com/sbdownload.html
Okay now you need to perform this operation from this website below
http://support.microsoft.com/?kbid=310405
Okay this is next to perform below :
Click Start. >>Open My Computer. Select the Tools menu and click Folder
Options. Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and
folders. Uncheck the Hide protected
operating system files (recommended) option. Click Yes to confirm. Click OK.
Don't worry about the WARNING pop up windows this is normal .
Now its time to restart your computer in SAFE MODE
Restart the computer. The computer begins processing a set of instructions
known as the Basic Input/Output System (BIOS).
What is displayed depends on the BIOS manufacturer. Some computers display a
progress bar that refers to the word BIOS,
while others may not display any indication that this process is happening.
As soon as the BIOS has finished loading, begin tapping the F8 key on your
keyboard. Continue to do so until the Windows Advanced
Options menu appears. If you begin tapping the F8 key too soon, some
computers display a "keyboard error" message. To resolve
this, restart the computer and try again.
Using the arrow keys on the keyboard, scroll to and select the Safe mode
menu item, and then press Enter...
Okay once in safe mode do the following : Clear out your Temporary internet
files and other temp files.
Go to Start > Settings > Control Panel >Internet Options.
Under the General tab click the Delete temporary internet files,
delete all Offline content as well. Clear out Cookies.
Also, go to Start > Find/search > Files or folders > in the named box, type:
*.tmp and choose Edit > select all -> File > delete.
Empty/delete the entire contents of the C:\Windows\temp folder and C:\temp
folder, if you have one. (Contents but not the folder itself.)
This one too if Win2K or XP.
C:\Documents and Settings\username\Local Settings\Temp\
Delete your recycling bin ...
Now its time to start Ad Aware and just basically perform the options its
set at for now ... Just run the program and just remove whatever it finds...
Start your spybor search and destory and do the same with this program
Also with the spyware blaster , just clean what it finds , its pretty basic
.....
Now its time to start your Anti - Virus Program and run it and see what it
finds ... First choice is to repair whatever it finds, if that can't be done
then delete the file...
Now its time to restart your computer back to normal mode and reset your
setting back too
Once your computer is up and running do the following :
http://support.microsoft.com/?kbid=310405
and this next >>> :
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/xpsysrst.mspx
Okay after all this is done and you want to be sure whether you have any
virus , Try doing the following from these sites and scan your computer ,
See if it finds anything
http://housecall.trendmicro.com/
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.bitdefender.com/scan/licence.php
http://security.symantec.com/sscv6/home.asp
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
The information is provided "as is", It basically means that I am
Not responsible for any action you take from my advise , Though do research
for
yourself before you take any advice - you are the one ultimately
responsible for your actions