Runtime error 216

  • Thread starter Thread starter Jerry
  • Start date Start date
J

Jerry

After installing sp2, I am getting a runtime error when I close IE. This
only occurs when closing IE after opening a link from Outlook Express. When
closing IE after opening IE normally, it does NOT occur.

These are the two popups I get:

ie explorer.exe - Application Error
The instruction at "0x01203812" referred to "0x012cbb08". The memory could
not be read. Click OK to terminate the program.

Runtime error 216 at 01203812

I did a check at Microsoft Knowledgebase and it refers to a SubSeven Trojan
virus as possible and the solution is run an update antivirus while
disconnected from the internet. I made sure my Norton's AV was updated and
then ran it while disconnected from the internet. Norton's showed NO
infections.

Does anyone know of a fix for this?
 
Usually runtime errors deal with memory,ram and/or virtual memory,if
ram is adequate,try opening system properties,settings,advanced,click on
change button,highlight C: drive,set to: "let windows manage",then click
set 2X,close-out,a restart should be prompted.
 
I have 512mb DDR ram. This system has been running fine for almost 2 years
and this is the first time seeing this error and it only occurred after
installing sp2.
 
Jerry,

Confirm that SP2 is FULLY installed by following the steps here
under the " MORE INFORMATION " heading :
http://support.microsoft.com/kb/888162

It is conceivable that the system was not free of ad|mal|spyware and
XP SP2 did not install completely.

MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
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