Runner Error message

  • Thread starter Thread starter Steve
  • Start date Start date
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Steve

On boot up I get an error message. Runner Error: Runner file name(updates
from HP.ex.) lacks a '_' (the
application id separator)


Can you tell me what this is, what is causing it and how to fix it?

thanks
 
Steve said:
On boot up I get an error message. Runner Error: Runner file name(updates
from HP.ex.) lacks a '_' (the
application id separator)


Can you tell me what this is, what is causing it and how to fix it?
Click to expand...

Apparently the "Updates from HP" file is damaged. If you don't have an HP
computer, most probably the "Updates from HP" was installed and put into
Startup by HP printer software. You don't need to have this running at
Startup so remove it using msconfig.

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab and
find the probable culprit. Uncheck the box next to its name, Apply and OK
out. You don't need to restart immediately, but the next time you do you'll
get a dialog saying you've used the Utility. Just tick the box that says in
effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop processes.
Instead, use Start>Run>services.msc [enter] and do not stop any services
unless you really, really know what you're doing.

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
The free Autoruns program is very useful for managing your Startup -
http://www.microsoft.com/technet/sysinternals/default.mspx - Autoruns

Malke
 
thank you for the help. I do have an HP computer and HP Printer. Should I
still go ahead and follow your instructions? Thanks again.

Malke said:
Steve said:
On boot up I get an error message. Runner Error: Runner file name(updates
from HP.ex.) lacks a '_' (the
application id separator)


Can you tell me what this is, what is causing it and how to fix it?
Click to expand...

Apparently the "Updates from HP" file is damaged. If you don't have an HP
computer, most probably the "Updates from HP" was installed and put into
Startup by HP printer software. You don't need to have this running at
Startup so remove it using msconfig.

Start>Run>msconfig [enter]

This brings up the System Configuration Utility. Look on the Startup tab and
find the probable culprit. Uncheck the box next to its name, Apply and OK
out. You don't need to restart immediately, but the next time you do you'll
get a dialog saying you've used the Utility. Just tick the box that says in
effect, "don't bother me about this again".

Important - Do not use the System Configuration Utility to stop processes.
Instead, use Start>Run>services.msc [enter] and do not stop any services
unless you really, really know what you're doing.

How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
The free Autoruns program is very useful for managing your Startup -
http://www.microsoft.com/technet/sysinternals/default.mspx - Autoruns

Malke
Click to expand...
 
Steve said:
thank you for the help. I do have an HP computer and HP Printer. Should I
still go ahead and follow your instructions? Thanks again.
Click to expand...

Yes. It is very rare that you would want to update your printer drivers if
everything is working and I have always found "HP Updates" not useful and
one more piece of bloat to slow down your machine.

Malke
 
thaks very much Malke!
Malke said:
Yes. It is very rare that you would want to update your printer drivers if
everything is working and I have always found "HP Updates" not useful and
one more piece of bloat to slow down your machine.

Malke
Click to expand...
 
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