RUNDLL Error

[del_kris]

Thank you for your advice I have done the following in this order,

1 disabled system restore
2 In safe mode scanned computer with up to date Norton Anti Virus
results showed no infections
3 scanned with anti-spy results equals no infections
4restarted computer in normal mode
5 restored system restore
But when i start up my computer I still get the same message
c:\windows\downlo~1\Axfilter.dll Error Loading
Have I done something wrong or maybe not in the correct order?
I am using windows xp
Can you please also explain why you advise against installing drive
updates from windows update as i have always installed these updates s
fa

 

[Guest]

How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310560

How to perform a clean boot in Windows XP
http://support.microsoft.com/kb/310353

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/kb/316434

these articles may help you remove the startup item that is producing the
error.

the axfilter.dll file may be malicious in content as i cannot find any
helpful info on that file (what it does, or where it comes from)

about hardware updates from Windows updates: they are generally recommended
ONLY if you are having an issue with the manufacturers version of the driver.

The manufacturers driver will generally be the latest version of the driver
or newer that the Windows update versions.

 

[Malke]

Thank you for your advice I have done the following in this order,

1 disabled system restore
2 In safe mode scanned computer with up to date Norton Anti Virus,
results showed no infections
3 scanned with anti-spy results equals no infections
4restarted computer in normal mode
5 restored system restore
But when i start up my computer I still get the same message
c:\windows\downlo~1\Axfilter.dll Error Loading
Have I done something wrong or maybe not in the correct order?
I am using windows xp
Can you please also explain why you advise against installing driver
updates from windows update as i have always installed these updates
so far

Since you didn't post to your original thread or give any references,
I'm guessing as to the problem. I did a Google for "Axfilter.dll" and
came up with several different references to CnsMin malware. Here is a
link to an eTrust site (link needs to be entered on one line in your
browser's addressbar, or just do the Google search yourself):

http://66.102.7.104/search?q=cache:wgo1eqbI-C0J:www3.ca.com/securityadvisor/pest/pest.aspx
%3Fid%3D453072511+Axfilter.dll&hl=en

My guess is that you have removed the malware and there is still an
entry for it in Startup, although there is always the chance some bit
of the bad stuff is left. To stop the error message, go to Start>Run
and type (without quotes) "msconfig" [enter]. This brings up the
System Configuration Utility. Look on the Startup tab and find the
culprit. Uncheck the box next to its name, Apply and OK out. You don't
need to restart immediately, but the next time you do you'll get a
dialog saying you've used the Utility. Just tick the box that says in
effect, "don't bother me about this again".

Make sure you are running a firewall.

The reason I, and many others, say not to install drivers from Windows
Update is that in our experience they can cause a lot of problems. If
all your hardware is working properly, you don't need to update your
drivers unless you know there is some new functionality you want.
Usually that would be for video and sound cards to help play a new
game. With drivers, the rule of thumb is very much, "if it ain't broke
don't fix it".

Malke