Mark said:
When attempting to access websites, I am getting the
following error:
RUNDLL:
"Exception when trying to download: C:\windows\system32
\btiein.dll,Download"
The process continues but displays this error every time
I attempt to access a new web address.
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This is probably due to a spyware program
but could also possibly be a virus.
Let's do this:
Control Panel | Internet Options | General tab
Delete all cookies
Delete all temporary internet files
(include all offline content)
Remove all Downloaded Program Files
To do that, you click on that "settings"
button and then click on the "View Objects"
button and then right click and choose remove
for all of them, if any, one at a time.
Close the Downloaded Program Files window,
Click OK to the Settings window.
Now clear History
Now click on the "Advanced" tab at the top
of Internet Options.
In the Browsing section, uncheck the box for
"Enable third-party browser extensions (requires restart)"
Click "Apply" and then "OK" at the bottom
of Internet Options
Close out of Control Panel
Restart the computer
Download one or both of these Anti Spyware programs
and install them, update them and scan your system
and delete any spywares that may be found. If you have a
working Anti Virus program, then update it and scan with it,
otherwise use one of these free online virus scanners:
Ad-aware 6.0 build 181
http://download.com.com/3000-2144-10214379.html?tag=list
Spybot - Search & Destroy 1.2
http://download.com.com/3000-2144-10194058.html?tag=list
Panda ActiveScan
http://www.pandasoftware.com/activescan/
TrendMicro Houscall Anti Virus Scan
http://housecall.trendmicro.com/
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