RUNDLL error message

[tambaugh24]

I am getting an error message when I start up my computer. It says:

ERROR LOADING C:\windows\system32\xvviyhqi.dll
The specified module could not be found.

Can anyone help me? I am not sure what this is or if I even need it but I
do know that I can't run my greeting card software any longer. I have even
uninstalled it and re installed and it still doesn't work. I am not sure if
there is a connection or not.

HELP!

 

[Mark L. Ferguson]

It's likely that your anti-spyware software has removed a malware app, but
left some registry entry as a 'relic' of the infection.
AutoRuns for Windows v8.61:
http://www.microsoft.com/technet/sysinternals/SystemInformation/Autoruns.mspx

 

[Elmo]

I am getting an error message when I start up my computer. It says:

ERROR LOADING C:\windows\system32\xvviyhqi.dll
The specified module could not be found.

Can anyone help me? I am not sure what this is or if I even need it but I
do know that I can't run my greeting card software any longer. I have even
uninstalled it and re installed and it still doesn't work. I am not sure if
there is a connection or not.

HELP!

Or try this:

Some malware was removed, but the reference to the file was not removed
from the registry.

Click Start, Run, type REGEDIT, click OK. Press the Home key, press F3,
type the name of the file into the search pane. Click "Find Next", and
when located, delete the reference to the file. Press F3 to continue
the search.

You can click File, Export, and save the entry to the Desktop. If you
remove it and there's a problem, double-click the .reg file you exported
to the Desktop and it'll be added to the registry again. You can create
a restore point before editing the registry too.

You could click Start, Run, type MSCONFIG, click OK, click the StartUp
tab, and deselect the item(s). When you restart the computer, you will
be warned that you're running in the Diagnostic mode; click to not alert
you again, and OK out. You won't see the message again. But I think
it's best to just remove the references from the registry.