Rules Wizard and the 'ON BEHALF OF' BUG

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1. I have an offsite E-Mail Server in another Country running SENDMAIL

2. If Sendmail receives mail from an untrusted domain it appends a SENDER
tag to the email header. This tag will always contain the name of my server.
Example:Sender: <[email protected]>

3. Outlook (XP) will neatly sort my inbox on the FROM: field properly

4. The Rules Wizard will NOT use the FROM: Field even when directed to do
so. It always defaults to the SENDER: field instead.

I need either:
1. A way to strip the Sender Tag from the headers
OR
2. A way to force Outlook to use the FROM: field when setting up rules.

This BUG became a problem when my Email provider moved to a more secure
server system that uses the SENDER: field to back track SPAM. All of my
existing RULES that are set up for specific clients (about two hundred in
all) stopped working as OUTLOOK now thinks all the mail is coming from the
SENDER: instead of from the FROM:

VERY FRUSTRATED HERE. And Seriously considering changing to a NON Microsft
E-Mail program to solve this problem. Not good considering my company is a
Microsoft Partner.
https://partner.microsoft.com/US/program/levels/certifiedpartner/
 
Thank you for your response Diane.
Perhaps you have missed the magnitude of this Bug. This problem is affecting
millions of users and I am seeing their queries pop up all over the world.

In many industries new clients are formed hourly and creating rules to
organize their incoming e-mail used to be simple and straight forward. Right
click on the incoming e-mail, click on create rule and the very first default
(nicely programmed I might add) used to be the From:. Now its the obscure
POP3 server instead.

So we have lost the simplicity that we used to have do to an obvious bug.

Other Rules Based on Subject or Body still work but remember they are
nowhere near as accurate as someones email address.

So, to be absolutely certain your rule is routing the REAL ORIGINAL senders
email properly we should use the FROM: field not the SENDER: field.

That being said, in answer to your question: Yes I have tried the "with
specific words in the message header" as well as the "with specific words in
the sender's address" only to have them both fail. I have not investigated
why they fail but I assume its as convoluted an answer as I have found on
this issue as well.

Diane Poremsky said:
did you try a rule for looking for words in the header?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/





30YearsExperience said:
1. I have an offsite E-Mail Server in another Country running SENDMAIL

2. If Sendmail receives mail from an untrusted domain it appends a SENDER
tag to the email header. This tag will always contain the name of my
server.
Example:Sender: <[email protected]>

3. Outlook (XP) will neatly sort my inbox on the FROM: field properly

4. The Rules Wizard will NOT use the FROM: Field even when directed to do
so. It always defaults to the SENDER: field instead.

I need either:
1. A way to strip the Sender Tag from the headers
OR
2. A way to force Outlook to use the FROM: field when setting up rules.

This BUG became a problem when my Email provider moved to a more secure
server system that uses the SENDER: field to back track SPAM. All of my
existing RULES that are set up for specific clients (about two hundred in
all) stopped working as OUTLOOK now thinks all the mail is coming from the
SENDER: instead of from the FROM:

VERY FRUSTRATED HERE. And Seriously considering changing to a NON Microsft
E-Mail program to solve this problem. Not good considering my company is a
Microsoft Partner.
https://partner.microsoft.com/US/program/levels/certifiedpartner/
 
Hello 30YearsExperience,

I don't know where you're getting that magnitude from - I've been supporting
Outlook for almost a decade and this is the first time I can recall hearing
this specific complaint. In any event when I test it with Outlook 2007 Beta
2 the rule to check the message headers works fine.

-Ben-
Ben M. Schorr - MVP
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
Thank you for your response Diane.
Perhaps you have missed the magnitude of this Bug. This problem is
affecting
millions of users and I am seeing their queries pop up all over the
world.
In many industries new clients are formed hourly and creating rules to
organize their incoming e-mail used to be simple and straight forward.
Right click on the incoming e-mail, click on create rule and the very
first default (nicely programmed I might add) used to be the From:.
Now its the obscure POP3 server instead.

So we have lost the simplicity that we used to have do to an obvious
bug.

Other Rules Based on Subject or Body still work but remember they are
nowhere near as accurate as someones email address.

So, to be absolutely certain your rule is routing the REAL ORIGINAL
senders email properly we should use the FROM: field not the SENDER:
field.

That being said, in answer to your question: Yes I have tried the
"with specific words in the message header" as well as the "with
specific words in the sender's address" only to have them both fail. I
have not investigated why they fail but I assume its as convoluted an
answer as I have found on this issue as well.

Diane Poremsky said:
did you try a rule for looking for words in the header?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



"30YearsExperience" <[email protected]>
wrote in message
1. I have an offsite E-Mail Server in another Country running
SENDMAIL

2. If Sendmail receives mail from an untrusted domain it appends a
SENDER
tag to the email header. This tag will always contain the name of my
server.
Example:Sender: <[email protected]>
3. Outlook (XP) will neatly sort my inbox on the FROM: field
properly

4. The Rules Wizard will NOT use the FROM: Field even when directed
to do so. It always defaults to the SENDER: field instead.

I need either:
1. A way to strip the Sender Tag from the headers
OR
2. A way to force Outlook to use the FROM: field when setting up
rules.
This BUG became a problem when my Email provider moved to a more
secure server system that uses the SENDER: field to back track SPAM.
All of my existing RULES that are set up for specific clients (about
two hundred in all) stopped working as OUTLOOK now thinks all the
mail is coming from the SENDER: instead of from the FROM:

VERY FRUSTRATED HERE. And Seriously considering changing to a NON
Microsft E-Mail program to solve this problem. Not good considering
my company is a Microsoft Partner.
https://partner.microsoft.com/US/program/levels/certifiedpartner/
 
1. This is the first I've heard of this bug - so it can't be very high in
magnitude.
2. You should use the email client that best meets your need.
3. Using rules to move messages to other folders is a terrible way to manage
email.
4. did you ever consider the problem is with sendmail, not outlook?
5. you could run a smtp server locally and use a script to strip out the
crap sendmail adds.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/





30YearsExperience said:
Thank you for your response Diane.
Perhaps you have missed the magnitude of this Bug. This problem is
affecting
millions of users and I am seeing their queries pop up all over the world.

In many industries new clients are formed hourly and creating rules to
organize their incoming e-mail used to be simple and straight forward.
Right
click on the incoming e-mail, click on create rule and the very first
default
(nicely programmed I might add) used to be the From:. Now its the obscure
POP3 server instead.

So we have lost the simplicity that we used to have do to an obvious bug.

Other Rules Based on Subject or Body still work but remember they are
nowhere near as accurate as someones email address.

So, to be absolutely certain your rule is routing the REAL ORIGINAL
senders
email properly we should use the FROM: field not the SENDER: field.

That being said, in answer to your question: Yes I have tried the "with
specific words in the message header" as well as the "with specific words
in
the sender's address" only to have them both fail. I have not investigated
why they fail but I assume its as convoluted an answer as I have found on
this issue as well.

Diane Poremsky said:
did you try a rule for looking for words in the header?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/





in
message news:[email protected]...
1. I have an offsite E-Mail Server in another Country running SENDMAIL

2. If Sendmail receives mail from an untrusted domain it appends a
SENDER
tag to the email header. This tag will always contain the name of my
server.
Example:Sender: <[email protected]>

3. Outlook (XP) will neatly sort my inbox on the FROM: field properly

4. The Rules Wizard will NOT use the FROM: Field even when directed to
do
so. It always defaults to the SENDER: field instead.

I need either:
1. A way to strip the Sender Tag from the headers
OR
2. A way to force Outlook to use the FROM: field when setting up rules.

This BUG became a problem when my Email provider moved to a more secure
server system that uses the SENDER: field to back track SPAM. All of my
existing RULES that are set up for specific clients (about two hundred
in
all) stopped working as OUTLOOK now thinks all the mail is coming from
the
SENDER: instead of from the FROM:

VERY FRUSTRATED HERE. And Seriously considering changing to a NON
Microsft
E-Mail program to solve this problem. Not good considering my company
is a
Microsoft Partner.
https://partner.microsoft.com/US/program/levels/certifiedpartner/
 
Diane, WHY is rules a terrible way to manage email...?! I do this for years
now and feel limited by the limited amount of rules available.
As Alexei asks my questions the same...What IS a better wy to manage and
organise email?

Thanks and kind regards,
René Theil
 

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