G
Guest
Hi, we have a bit of a problem here which I hope you can help!
We are mid migration from GroupWise (no boos please) to Outlook 2003 which
is going well except for one thing!
We have been used to using Novells GroupWise and are trying to replicate a
complex rules setup for our chairmans office as it worked in GroupWise within
Outlook. Don't ask why they want it - they are high up and they get what they
ask (we have tried simpler ways but they haven't liked any of them!).
What we have is:-
1) A rule in the chairmans account (and several other chairman related
accounts) to forward to a dist list (of 9 people) when a message arrives.
2) A rule in each of the 9 people in the list to fwd to a folder called
chairman inbox (and the like) when a message arrives into our chairman
account (this works - we put From: chairman in the rule).
What we want:-
3) A rule that says when a message is sent by the chairman forward to a
folder called Chairman sent items - however this never works as the first
rule( No1) is set to only apply when a message is recieved not sent so it
never gets to the distribution list.
4) SO you would think I could set another rule to fwd to the distribution
list after a message is sent BUT the big problem is that the rule for this is
client only (it won't allow me to set as a server rule) and several of the
accounts hardly ever physically logon, they are used once a month or so to
send out mail (so they cannot be a public folder), are all rules which apply
after a message is sent client only rules?
Lastly the 9 staff are very IT iliterate and could not cope with logging off
and on, and we are also not allowed to setup multiple profiles. Is there
anything (including any third party products) that can do this for us?
What can I do ? I have to report back to the chairmans office next week and
I have no solution!
Help!
We are mid migration from GroupWise (no boos please) to Outlook 2003 which
is going well except for one thing!
We have been used to using Novells GroupWise and are trying to replicate a
complex rules setup for our chairmans office as it worked in GroupWise within
Outlook. Don't ask why they want it - they are high up and they get what they
ask (we have tried simpler ways but they haven't liked any of them!).
What we have is:-
1) A rule in the chairmans account (and several other chairman related
accounts) to forward to a dist list (of 9 people) when a message arrives.
2) A rule in each of the 9 people in the list to fwd to a folder called
chairman inbox (and the like) when a message arrives into our chairman
account (this works - we put From: chairman in the rule).
What we want:-
3) A rule that says when a message is sent by the chairman forward to a
folder called Chairman sent items - however this never works as the first
rule( No1) is set to only apply when a message is recieved not sent so it
never gets to the distribution list.
4) SO you would think I could set another rule to fwd to the distribution
list after a message is sent BUT the big problem is that the rule for this is
client only (it won't allow me to set as a server rule) and several of the
accounts hardly ever physically logon, they are used once a month or so to
send out mail (so they cannot be a public folder), are all rules which apply
after a message is sent client only rules?
Lastly the 9 staff are very IT iliterate and could not cope with logging off
and on, and we are also not allowed to setup multiple profiles. Is there
anything (including any third party products) that can do this for us?
What can I do ? I have to report back to the chairmans office next week and
I have no solution!
Help!