rule forwarding new messages/calendar items to pst

[Guest]

I’ve asked many people this, including the Exchange folks and no one can give
me a good answer. I have a user who has rules set up that forward many new
messages straight to PSTs. She gets a crazy amount of mail and often runs
out of space (or did before the rules she set up). It used to be that if a
meeting was forwarded there, she could accept it and it went on her normal on
server calendar, now it goes onto a PST one, not the one she normally looks
at or people who look at her schedule look at. If the meeting does not meet
the criteria of her rules it goes into her normal on server inbox and goes
onto her normal on server calendar. I tested the set up on my machine. I
put someone in a rule forwarding all his messages to PST folder, had him send
me a meeting which did go right in there. I accepted it and it went on my
regular on server calendar. So I know it’s possible, and I have no idea what
the difference is or what might fix this. I *want* to tell her to stop
forwarding all new messages that way and just to auto archive as often as
she’d like but I want to know if that’s the right answer.

 

[Lanwench [MVP - Exchange]]

I've asked many people this, including the Exchange folks and no one can
give
me a good answer. I have a user who has rules set up that forward many
new
messages straight to PSTs. She gets a crazy amount of mail and often runs
out of space (or did before the rules she set up). It used to be that if
a
meeting was forwarded there, she could accept it and it went on her normal
on
server calendar, now it goes onto a PST one, not the one she normally
looks
at or people who look at her schedule look at. If the meeting does not
meet
the criteria of her rules it goes into her normal on server inbox and goes
onto her normal on server calendar. I tested the set up on my machine. I
put someone in a rule forwarding all his messages to PST folder, had him
send
me a meeting which did go right in there. I accepted it and it went on my
regular on server calendar. So I know it's possible, and I have no idea
what
the difference is or what might fix this. I *want* to tell her to stop
forwarding all new messages that way and just to auto archive as often as
she'd like but I want to know if that's the right answer.

PST files must be local (not accessed across the network), and do you really
want company data sitting on a workstation's hard drive?
Perhaps you need to increase her mailbox quota in Exchange, and/or set up a
public folder for her to use as an archive (that will still leave the data
on the Exchange server, where it likely belongs).

I don't know what issues she's having that make the meeting requests not
work properly, but I don't like using PST files at all anyway if the data is
important - I disable autoarchive, also, as it's far too easy for data to
get lost.

That said, something may be wrong with the way she has her rules set up.
Hard to say as we don't know what they are (I can't see them from here, of
course).