RPC

[BABI]

I am trying to install a game on my PC which I just
restored after being infected by a worm and I keep geting
the same error message...

"The Installshield Engine (ikernel.exe)
could not be launched. The RPC server
is unavailable."

Does anyone know how to resolve this? Please!!!

 

[Jimmy S.]

Hi BABI,

Perhaps your RPC service has been shut off? To turn it back
on, click Start / Control Panel / Administrative Tools / Services,
scroll down to the "Remote Procedure Call" entry on the list,
right click on it, and select Start from the menu. Good luck!

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

| I am trying to install a game on my PC which I just
| restored after being infected by a worm and I keep geting
| the same error message...
|
| "The Installshield Engine (ikernel.exe)
| could not be launched. The RPC server
| is unavailable."
|
| Does anyone know how to resolve this? Please!!!

 

[Chris H.]

And while there, check to make sure Cryptographic Services hasn't also been
shut down. Some people follow suggestions to "tweak" Windows XP for "speed"
from a couple web sites and a magazine article, without knowing what those
recommendations break. Unless Cryptographic Services is functional, an
installation won't take place.