RPC Stub error when trying to print

[Susan]

Hi,
I have a user who suddenly cannot print from IE6. When she
tries to print she gets a script error that
says "Incompatible version of the RPC stub" The knowledge
base says this is a known problem but you have to call
them to get the fix.
Does anyone know the fix for this? I don't wanna pay them
for something they already know is broken.

Thanks,
Susan

 

[Guest]

Hi Susa
Do you have Windows 98se
Download http://www.microsoft.com/downloads/...8F6-249C-4A72-BFCF-FC6AF26DC390&displaylang=e

Greetings from Hollan

----- Susan wrote: ----

Hi
I have a user who suddenly cannot print from IE6. When she
tries to print she gets a script error that
says "Incompatible version of the RPC stub" The knowledge
base says this is a known problem but you have to call
them to get the fix
Does anyone know the fix for this? I don't wanna pay them
for something they already know is broken

Thanks
Susa

 

[Jim Byrd]

Hi Susan - Try the following, courtesy of Henri Leboeuf quoting another post
about an RPC error related to printing:

"Several people have reported this error recently. This error results from
installing the latest build of Windows Script Host 5.6 (dated
4/23/03). The latest build has a serious bug in the file dispex.dll
that breaks PrintPreview, Find, and WindowsUpdates in Internet
Explorer. If you have already installed this new build. You need to
track down and replace the system file dispex.dll with the previous
version. In Windows Me, you will need to boot from a floppy in order
to do this, because the OS protects the file."

An updated version of Windows Scripting 5.6 is now available with a
corrected dispex.dll here:
http://microsoft.com/downloads/deta...F6-249C-4A72-BFCF-FC6AF26DC390&displaylang=en
This update should also help those Win98x users having problems with
hanging/unresponsive downloads from Windows Update.


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In

 

[Guest]

Thanks, It worked beautifully! I appreciate the help!

Susan

 

[Jim Byrd]

YW, Susan - Glad it helped.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In