-----Original Message-----
I am having ongoing issues with an error that states
Windows NT/Security has called an RPC Call Shutdown. The
computer reboots and after a short amount of time the same
error appears.
I have tried installing a new hard drive, re-imaging the
system, running all current viral scans, but still have
the issue.
Running Windows XP with only Office 2000, SBCYahoo DSL,
and McAfee installed on an IBM Netvista with plenty of
memory.
Any ideas?? Thanks
.
Have you been under a rock or in a very deep hole for the
last few months?
(Courtesy of Ken Blake - Microsoft MVP Windows: Shell/User)
You have the MSBlaster worm. To remove it, do the
following:
The following instructions are in three parts
1. Stop it from running
2. Remove it from your system
3. Make sure it doesn't come back
Before beginning, if you have an always-on internet
connection,
it's a good idea to disconnect it.
1. Stop it from running
Press Ctrl-Alt-Delete to bring up the Task Manager, then
on the
Processes tab, click msblast.exe and then "End process."
Reply
"Yes" to the warning message that comes up.
This stops the worm from running, so your system will not
shut
down. However, it doesn't remove it, and if that's all you
do, it
will start up again the next time you boot.
***
2. Remove it from your system
a. Start the registry editor program, regedit, by going to
Start
| Run, and typing REGEDIT
Navigate to
HKEY_Local_Machine\Software\Microsoft\Windows\Current
Version\Run by clicking the plus signs next to each of the
folders in the left hand pane. When you get to the last of
them,
Run, click the word Run itself.
Find an entry called "Windows Auto Update" on the right
side.
Right-click it and delete it.
b. Do a Windows search for msblast, and delete all files
found.
The worm is now gone, and won't start again the next time
you
boot. But if that's all you do, you can get reinfected
just as
you did the first time.
***
3. Make sure it doesn't come back
a. Make sure you're running a firewall that prevents worms
like
this from getting in. You can enable the built-in Windows
XP
firewall, or download and install another one such as the
free
version of ZoneAlarm. To enable the built-in firewall, go
to
Control Panel, double-click Networking and Internet
Connections,
then click Network Connections. Right-click your
connection, then
click Properties, and on the Advanced tab, click the option
"Protect my computer and network..."
b. If you've disconnected your internet connection,
reconnect it.
Download and install the Microsoft patch at
http://download.microsoft.com/download/9/8/b/98bcfad8-afbc-
458f-aaee-b7a52a983f01/WindowsXP-KB823980-x86-ENU.exe
That will remove the vulnerability that the worm exploits.
c. Be sure you are running an anti-virus program, and that
you
regularly download the latest updated virus definitions.
