Roxio Easy CD Creator 5

J

John W

I am running subject program's disk copy but when it calls for insertion of
"original source disk" and I insert it, disk copy doesn't recognize that it
has been inserted.

I have downloaded and installed the appropriate Easy CD Creator update which
provides support for my drive.

Disk copy used to work and I've uninstalled and reinstalled Easy CD Creator
several times and, since DirectCD would not install cleanly, I did not
include it when installing Easy CD Creator.

I suspect I'm not getting a clean uninstall but don't know what to do to
clean it up.

Direct help or directions to where I might find help would be appreciated.

Thanx.

John W
 
J

Jim Macklin

Besides the drive update, did you install the version 5.3.5
update?

Each time you reinstalled from the CD, you would need to
reinstall the 5.3.5 update.

Suggest you remove EZCD completely with add/remove and then
remove your CD-RW drive with device manager.

Reboot which will reinstall the drive. Then install EXCD
again and immediately run the 5.3.5 update, then you can run
the drive update.


| I am running subject program's disk copy but when it calls
for insertion of
| "original source disk" and I insert it, disk copy doesn't
recognize that it
| has been inserted.
|
| I have downloaded and installed the appropriate Easy CD
Creator update which
| provides support for my drive.
|
| Disk copy used to work and I've uninstalled and
reinstalled Easy CD Creator
| several times and, since DirectCD would not install
cleanly, I did not
| include it when installing Easy CD Creator.
|
| I suspect I'm not getting a clean uninstall but don't know
what to do to
| clean it up.
|
| Direct help or directions to where I might find help would
be appreciated.
|
| Thanx.
|
| John W
|
|
|
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

Be sure to see Jim Macklin's post in this thread.

Additionally, Roxio has their own forum at their website and its free.
This link will take you to the Support section, in the left column you will
see a link to "Discussion Groups,"
http://www.roxio.com/en/support/index.jhtml
 
J

Jim Macklin

Thanks for the pat on the back.

"Michael Solomon (MS-MVP Windows Shell/User)"
| Be sure to see Jim Macklin's post in this thread.
|
| Additionally, Roxio has their own forum at their website
and its free.
| This link will take you to the Support section, in the
left column you will
| see a link to "Discussion Groups,"
| http://www.roxio.com/en/support/index.jhtml
|
| --
| Michael Solomon MS-MVP
| Windows Shell/User
| Backup is a PC User's Best Friend
| DTS-L.Org: http://www.dts-l.org/
|
|
| > Sure, they'll help for $35 a pop.
| >
| >
| >
| > | >> Contact Roxio
| >> http://www.roxio.com/en/support/index.jhtml
| >>
| >>
| >>
| >>
| >> > I am running subject program's disk copy but when it
calls for
| >> > insertion
| >> of
| >> > "original source disk" and I insert it, disk copy
doesn't recognize
| >> > that
| >> it
| >> > has been inserted.
| >> >
| >> > I have downloaded and installed the appropriate Easy
CD Creator update
| >> which
| >> > provides support for my drive.
| >> >
| >> > Disk copy used to work and I've uninstalled and
reinstalled Easy CD
| >> Creator
| >> > several times and, since DirectCD would not install
cleanly, I did not
| >> > include it when installing Easy CD Creator.
| >> >
| >> > I suspect I'm not getting a clean uninstall but don't
know what to do
| >> > to
| >> > clean it up.
| >> >
| >> > Direct help or directions to where I might find help
would be
| > appreciated.
| >> >
| >> > Thanx.
| >> >
| >> > John W
| >> >
| >> >
| >> >
| >>
| >>
| >
| >
|
|
 
J

John W

I'm on a laptop. Did what you suggested without deleting the drive
although I tried to and it didn't fix problem. Have done several
uninstall/reinstall's
with no success. Am now trying Roxio Forum.

Thanks for your suggestions.

John
 
P

pjp

Screw Easy CD Creator. Roxio demands you register before they'll allow you
to download a patch that supposedly makes it work properly under XP.

I instead told them I returned the software rather than give my name to them
(as they then consider it their information to do with as they please),
exchanging it for Nero (which works finest kind).
 

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