right-clicking desktop icon causes crash

[judguy]

hi can someone please help. everything works except when i right click on a
desktop icon (except my own made folders) my system crashs. it then comes up
the usual message it has to shut down and the dr debug has to shut down. has
anyone got any ideas please. ps cant detect any virus and mouse is ok. thanks

 

[Leonard Grey]

Event Viewer may have information that would be useful in making a
diagnosis.

"How to Use Event Viewer"
http://www.bleepingcomputer.com/forums/topic40108.html

Do you experience the same thing in Safe Mode?

 

[TONY]

you may review this article:
http://forums.techguy.org/windows-nt-2000-xp/384825-solved-right-click-desktop-caused-2.html

 

[judguy]

--
judguy

Event Viewer may have information that would be useful in making a
diagnosis.

"How to Use Event Viewer"
http://www.bleepingcomputer.com/forums/topic40108.html

Do you experience the same thing in Safe Mode?

hi leonard thankyou for you reply. im afraid this stillhappens in safe mode
and when i tried to use the event viewer windows could'nt open this file, and
to open it it needs to know whaty program created it i believe its a .msc
file. but when i go on line i cant find where to download something to open
it. have you any ideas. thanks

 

[Leonard Grey]

The link I supplied explains how to open Event Viewer. No special
program is needed. No right-clicking is needed.

 

[judguy]

thankyou everybody i have now sorted it. it was a problem with ie7 i had to
reload it. again thanks