Resuming from sleep -- TBS Error 0x8007001f

[ackauff]

Hi all,
Ever since upgrading my laptop (a Thinkpad T60p) to Vista, I've
been encountering a vexing problem. As often as not, when returning
from sleep or hibernate, it hangs on a screen stating things to the
effect of "Locking your computer..." Sometimes other standard booting
messages are displayed during this time. Note that I have fingerprint
authentication enabled through Lenovo's mechanism. During this time
the all but the shell functions as normal. Sometimes, it will even
begin indexing my files, however the only way to get my computer
working again is a hard reset. This problem did not occur with
Windows XP, which was pre-installed on my laptop, although the sticker
states it is Vista "capable."
A scan of the event log reveals a TBS error on boot, which I will
include at the end of this post. I have applied numerous updates
through Microsoft, Lenovo, and Atmel (maker of the TPM) in attempting
to resolve this issue, to no avail.
Has anyone else experienced this problem? Found a solution?
Google turns up a whole lot of nothing.

Thanks in advance,
Adam

 

[ackauff]

I forgot the event log. Actually there are three similar log items,
so I will include them all:

Log Name: System
Source: Microsoft-Windows-TBS
Date: 5/22/2007 7:17:31 PM
Event ID: 16385
Task Category: None
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: TAB
Description:
An internal TBS error was detected. The error code was 0x8007001f.
This is usually caused by unexpected TPM or driver behavior and may be
transient.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TBS"
Guid="{51480c1a-90aa-416e-98fd-4c11f735349b}" />
<EventID>16385</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2007-05-23T02:17:31.678Z" />
<EventRecordID>14135</EventRecordID>
<Correlation />
<Execution ProcessID="1404" ThreadID="5116" />
<Channel>System</Channel>
<Computer>TAB</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorCode">0x8007001f</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-TBS
Date: 5/22/2007 7:17:31 PM
Event ID: 516
Task Category: None
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: TAB
Description:
An error occurred while communicating with the TPM. The driver
returned 0x8007001f.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TBS"
Guid="{51480c1a-90aa-416e-98fd-4c11f735349b}" />
<EventID>516</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2007-05-23T02:17:31.678Z" />
<EventRecordID>14134</EventRecordID>
<Correlation />
<Execution ProcessID="1404" ThreadID="5116" />
<Channel>System</Channel>
<Computer>TAB</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorCode">0x8007001f</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-TBS
Date: 5/22/2007 7:17:31 PM
Event ID: 516
Task Category: None
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: TAB
Description:
An error occurred while communicating with the TPM. The driver
returned 0x8007001f.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-TBS"
Guid="{51480c1a-90aa-416e-98fd-4c11f735349b}" />
<EventID>516</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2007-05-23T02:17:31.678Z" />
<EventRecordID>14133</EventRecordID>
<Correlation />
<Execution ProcessID="1404" ThreadID="1408" />
<Channel>System</Channel>
<Computer>TAB</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="ErrorCode">0x8007001f</Data>
</EventData>
</Event>

 

[Guest]

Have you check the Device Manager, for any flags.

 

[ackauff]

Hmm device manager did not indicate any obvious problems. Can you be
more specific as to what to look for?

 

[matthiaskochkoeln]

Hello,

I am encountering a similar problem. I have installed Vista 32bit with
Celeron M 1.7 GHz, Energy options: balanced (active)

After setting up the system with additional software and leaving the
computer for several hours running untouched, the system can only
started again with a hard reset (CMOS reset). System recovery can not
be started, only with the mentioned error message (0x90007001F)
appears. In the device manager, no problems appear.

Any suggestions?

Matthias