restoring backed up files

J

jeang

Hi I apoligize in advance for this stupid question - I saved my personal
files (documents I created in Microsoft Word) to a DVD-RW. My computer
began freezing repeatedly so had to be fixed - thus wiping out my documents.
So now I can't find anywhere how I restore them to my computer. Can anyone
help me with this? Jean
 
D

DL

Depends whether actually backed up to cd, if so using what method, or merely
copied to cd
If you put your cd in and explore that cd, what file(s) are shown?
 
B

Bob Harris

If you copied the file to a DVD-RW using Windows Explorer, then you were
using some type of packet writing technology (e.g., UDF, DLA, DirectCD,
etc).

Unfortunately, there is no one standard.

If you had another computer with the same flavor of packet writing (same
vendor, same version), then the DVD-RW should be readable.

But, there is a sort of universal alternative that can read most CDs and
DVDs, no matter how they are written. It is called ISOBUSTER. Some
functions are free, although more advanced option require a small fee for a
license. The ability to detect and read optical media is among the free
functions, or was the last time I had to use it.

Go here, download and install, then read the help:
http://www.isobuster.com/

Also read their license strategy, that is, what is free and what is pay:
http://www.isobuster.com/license-models.php

Hint: ISOBUSTER can try to read a CD or DVD in several ways, but not all at
the same time. Thus, you may need to choose a mode, try it, choose another,
try it, etc. It will be obvious when you succeed.

Note that the default read mode is (or used to be) the same as Windows,
which will not help you, unless you try it on a write-once CD/DVD that was
properly closed (finalized). Your DVD-RW is likely not in that category.
 
C

clarissa

Bob Harris said:
If you copied the file to a DVD-RW using Windows Explorer, then you were
using some type of packet writing technology (e.g., UDF, DLA, DirectCD,
etc).

Unfortunately, there is no one standard.

If you had another computer with the same flavor of packet writing (same
vendor, same version), then the DVD-RW should be readable.

But, there is a sort of universal alternative that can read most CDs and
DVDs, no matter how they are written. It is called ISOBUSTER. Some
functions are free, although more advanced option require a small fee for a
license. The ability to detect and read optical media is among the free
functions, or was the last time I had to use it.

Go here, download and install, then read the help:
http://www.isobuster.com/

Also read their license strategy, that is, what is free and what is pay:
http://www.isobuster.com/license-models.php

Hint: ISOBUSTER can try to read a CD or DVD in several ways, but not all at
the same time. Thus, you may need to choose a mode, try it, choose another,
try it, etc. It will be obvious when you succeed.

Note that the default read mode is (or used to be) the same as Windows,
which will not help you, unless you try it on a write-once CD/DVD that was
properly closed (finalized). Your DVD-RW is likely not in that category.
 
C

clarissa

Hi Bob I may not of been as clear as I should have been - I am trying to
restore backed up files from my word processor (Microsoft Office) made on my
own computer that were lost when it was repaired. These files were backed up
using HP Easy Backup but apparently my software (Microsoft Vista Home
Premium) does not have the function - Restore Files. I tried this anyway and
sure enough it does not work. No where can I find how to restore these files
(alphabetized lists that I would like to be able to add to) into the word
processor. Thanks for any help Clarissa
 
G

Gordon

clarissa said:
Hi Bob I may not of been as clear as I should have been - I am trying to
restore backed up files from my word processor (Microsoft Office) made on
my
own computer that were lost when it was repaired. These files were backed
up
using HP Easy Backup but apparently my software (Microsoft Vista Home
Premium) does not have the function - Restore Files. I tried this anyway
and
sure enough it does not work. No where can I find how to restore these
files
(alphabetized lists that I would like to be able to add to) into the word
processor. Thanks for any help Clarissa

Does the computer you want to restore these files to have a copy of HP Easy
Backup installed? Is it even an HP computer?
 
B

Bill Daggett

clarissa said:
Hi Bob I may not of been as clear as I should have been - I am trying to
restore backed up files from my word processor (Microsoft Office) made on my
own computer that were lost when it was repaired. These files were backed up
using HP Easy Backup but apparently my software (Microsoft Vista Home
Premium) does not have the function - Restore Files.

If you used HP Easy Backup for the backup operation, it's apparent
that you need to use the same software program to restore the backup.
 
B

Bill Yanaire

Gordon said:
Does the computer you want to restore these files to have a copy of HP
Easy Backup installed? Is it even an HP computer?

Err - The computer just might have the files or Err he just might have a copy <sigh>. Err.

It Err, might be an HP Err computer. Err.
 
C

clarissa

Hi Gordon Yes it is an HP desk top computer I just bought in Jan/09 and has
the Easy Backup function (and button on front of processor) but the software
is Microsoft Vista Home Premium which does not have the Restore Files
function (apparently only on more advanced version of Vista) - sounds kind of
stupid if you ask me but there it is. So my problem - how to restore my
files. Clarissa
 
C

clarissa

Hi Bill You would think so wouldn't you but alas not so. I went into the
Easy Backup function both through the button on the front of the processor
and through the software function - in both procedures, clicking the -
Restore Files - produces no reaction of any sort. Going into help, however,
I am informed that Easy Backup does not have a Restore Files function in
Vista Home Premium software. Hence my problem. Clarissa
 
G

Gordon

clarissa said:
Hi Gordon Yes it is an HP desk top computer I just bought in Jan/09 and
has
the Easy Backup function (and button on front of processor) but the
software
is Microsoft Vista Home Premium which does not have the Restore Files
function (apparently only on more advanced version of Vista) - sounds kind
of
stupid if you ask me but there it is. So my problem - how to restore my
files. Clarissa
"Gordon" wrote:

This really rather begs the question as to why you didn't just copy your
"Documents" folder onto some sort of external media rather than use this "HP
Backup" application.
Unless you have access to either a) the original machine or b)
someone-else's XP HP computer I think you may be rather stuffed....
 
C

clarissa

Hi Bill when you don't know the answer get critical of the person asking the
question Clarissa
 
B

Bill Daggett

clarissa said:
Hi Bill when you don't know the answer get critical of the person asking the
question Clarissa

Hey, blondie... I knew the answer. I said that the restore function
must be in the Easy Backup program, and it is.
 
C

clarissa

Bill As I have tried to explain before the - Restore Files - function does
NOT work in my software Vista Home Premium - did you check that out as
well? Clarissa
 
G

Gordon

clarissa said:
Bill As I have tried to explain before the - Restore Files - function does
NOT work in my software Vista Home Premium - did you check that out as
well? Clarissa

Then you need to contact HP as it's their software.....
 
G

Gordon Net Cop

Gordon said:
This really rather begs the question as to why you didn't just copy your
"Documents" folder onto some sort of external media rather than use this
"HP Backup" application.
Unless you have access to either a) the original machine or b)
someone-else's XP HP computer I think you may be rather stuffed....

Err, this realy begs the question as to why don't you shove, Err, your <sigh> head up your Net
cop ass? Err.
 

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