Restore points don't work

[Guest]

My daughter has a P4 WINXP system in which it shows 20-25 restore points but
when you try to restore to any of them it comes back saying it was
unsucessful.

I had the same problem on a WINME computer and found out there was a
Microsoft patch for ME to fix the problem in that OS.

Is there a similiar patch for XP or is there some other reason for this
happening?

Ron

 

[Guest]

Do you have all the updates installed?

 

[Bert Kinney]

Hi Ron,

Other than SP2 for WindowsXP, there is a hotfix but it's designed for specific errors.

There are several reasons this may occur. Let's take a look at Event Viewer for any System
Restore logs that may have been created recently that may help us diagnosing the problem.

Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title "Source" at the top of the source name column in the right pane to
sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below the two arrows in the
upper right corner. This will copy the event information to the clipboard. Paste the
information for each of the two event here.

How do I use the Event Viewer to search for System Restore logs?
http://bertk.mvps.org/html/tips.html#EventViewer

Take a look at this page also.
System Restore Failures to restore.
http://bertk.mvps.org/html/srfail.html