Restore disc

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I purchased a computer with Windows XP Home on it thru a Rent-To-Own place. Once it was paid for they promised a Restore Disc. Well, the Restore disc only has boot files on them. my daughter purchased a XP Pro system that said it was for 2 users. Well, we installed that and found out that was for 2 users from her computer, not 2 computers

I want to restore my comptuter to the XP Home Edition, but dont know where I can get a restore disc... Any Help will be appreciated
 
Upgrading to Windows XP Professional is a one-way ticket with
no uninstall option. The only way to return to Windows XP Home
Edition is to reformat the drive and install XP Home "clean".

Since you do not have a Windows XP Home Restore CD, I would
suggest purchasing a new license for your Windows XP Pro
installation, change the Product Key to the new one, and activate it.

Additional Licenses for Windows XP Professional
http://www.microsoft.com/windowsxp/pro/howtobuy/addlic.asp

HOW TO: Change the Product Key at the Time of Activation
http://support.microsoft.com/default.aspx?scid=kb;en-us;810892&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| I purchased a computer with Windows XP Home on it thru a Rent-To-Own place. Once it was paid for they
promised a Restore Disc. Well, the Restore disc only has boot files on them. my daughter purchased a XP Pro
system that said it was for 2 users. Well, we installed that and found out that was for 2 users from her
computer, not 2 computers.
|
| I want to restore my comptuter to the XP Home Edition, but dont know where I can get a restore disc... Any
Help will be appreciated
 
Beth;
What is the manufacturer of the computer?
Exactly what does the CD say on it?

The Rent-To-Own place either gave you the wrong CD or forgot to give
you all the necessary CDs.
You need to contact them to get the CD if it is OEM.
You may also get help from the computer manufacturer (maybe).
Where is your Product Key?
If it is on a sticker affixed to the computer Windows XP is OEM and
Microsoft can not help.
If Windows XP is retail, contact Microsoft:
http://support.microsoft.com/?kbid=326246

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/


beth said:
I purchased a computer with Windows XP Home on it thru a Rent-To-Own
Click to expand...
place. Once it was paid for they promised a Restore Disc. Well, the
Restore disc only has boot files on them. my daughter purchased a XP
Pro system that said it was for 2 users. Well, we installed that and
found out that was for 2 users from her computer, not 2 computers.
I want to restore my comptuter to the XP Home Edition, but dont know
Click to expand...
where I can get a restore disc... Any Help will be appreciated
 
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