Restarting?

[Guest]

I've had some problems with my friends computer. At his house when he's busy
on it it just restarts very sudden. And when i take it to my house i can work
on it forever and i never restarts. All i've found in the event logs are
these 3 errors.

Vastgelopen toepassing: LuComServer_3_0.EXE, versie: 3.0.0.171, vastgelopen
module: LuComServer_3_0.EXE, versie: 3.0.0.171, vastgelopen op: 0x00001b16.

Zie Help en ondersteuning op http://go.microsoft.com/fwlink/events.asp voor
meer informatie.



Vastgelopen toepassing: explorer.exe, versie: 6.0.2900.2180, vastgelopen
module: shell32.dll, versie: 6.0.2900.3051, vastgelopen op: 0x001c1034.

Zie Help en ondersteuning op http://go.microsoft.com/fwlink/events.asp voor
meer informatie.



Failed to create the COM Module!

And i've found this message:

De shell is onverwacht beëindigd en Explorer.exe is opnieuw gestart.

Zie Help en ondersteuning op http://go.microsoft.com/fwlink/events.asp voor
meer informatie.

Does anyone know how to solve this problem?

 

[Wesley Vogel]

Seems to be a Dutch? language version.

LuComServer_3_0.EXE is the LiveUpdate Engine COM Module from
Symantec/Norton.

De shell is onverwacht beëindigd en Explorer.exe is opnieuw gestart.
Probably means: The shell stopped unexpectedly and Explorer.exe was
restarted. Which means that explorer.exe crashed or was stopped by the user
and restarted.

This won't fix your problem, but it'll keep your machine from rebooting,
unless the rebooting is caused by a hardware problem. To fix that you need
to fix the hardware problem.

It may also help reading a BSOD. Blue Screen Of Death.

Choosing recovery actions if Windows stops unexpectedly.

Right click My Computer | Properties | Advanced tab |
Click the Settings button under Startup and Recovery |
Under System Failure | UNCheck: Automatically restart |
Click OK | Click Apply | Click OK

Automatically restart
[[Specifies whether Windows will automatically reboot whenever the system
stops unexpectedly.
You must be logged on as a member of the Administrators group to set
recovery options.]]

Windows XP restarts unexpectedly or restarts when you shut down the computer
http://support.microsoft.com/kb/320299

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In