reset contact names display in outlook reading pane

[cezzium]

Over time, due to inefficiencies on my part as well some company changes have
made the name display in the reading pane and other places quite messy.

For example, my company renamed a division so people who were once

Smith, John (north division)

are now

Smith, John (professional division)

and those I accidentally accepted from incoming emails as Mary Jones for the
display, I would prefer to display as Jones, Mary.

I may have compounded the problem because I do use the contacts as my
default due to the fact I have many external customers and our company is
extremely large. This means I have added even internal addresses to my
contacts.

I am not successful in my search efforts to determine a way to effect a
change that will make them all clean up.

i reset my nickname cache by renaming the old one and restarting outlook,
but that does not appear to resolve my other issue. If there is a smarter way
of doing this all, I am certainly open to that.

Hopefully this question makes sense and someone can lend me a hand.

thanks.



as well as those whom I did not always catch their

 

[dlw]

You have no control over the name displayed in the reading pane, that is set
by the sender. As for contacts, you need to go into each contact and change
it there, the Display as field, or the name itself. As for "other places"
where else is there?