REQ: Can Someone Help Me With This Outlook XP Question?

[BrooklynNYC]

Hello All:

I use Word to edit my e-mail msgs in Outlook XP. I had to reinstall Office
the other day and now whenever I want to start a new e-mail or reply to an
e-mail I get a warning that comes up:

"A program is trying to access e-mail addresses you have stored in Outlook.
Do you want to allow this?
If this is unexpected it may be a virus and you should choose 'No'"

There is a box that asks for the amount of time to allow the access: 1 to 10
minutes.

Do I have to have specific settings for my Outlook address book? I use the
Contact area in Outlook for addresses.

I have never come across this before in the 3 years that I have been using
XP. I use Word to edit the e-mails because of a business card that I use. I
have never experienced this problem in the past with using the business card
stationery.

Is there a way to fix this problem? It is more annoying than anything else.

Thanks!!!

 

[Jocelyn Fiorello [MVP - Outlook]]

When you reinstalled Office, if you ran Office Update, you downloaded Office
XP SP3. The problem you're describing is a known issue with SP3; security
has been updated to more closely match the security in Outlook 2003. You
may be able to get around the problem by either disabling Word as your
e-mail editor or updating some of your add-ins, especially virus scanners
and spam filters (many major manufacturers have already released compatible
updates). See the following articles for more information:

http://www.slipstick.com/outlook/ol2002sp3.htm#problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;838871

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


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[BrooklynNYC]

When you reinstalled Office, if you ran Office Update, you downloaded Office
XP SP3. The problem you're describing is a known issue with SP3; security
has been updated to more closely match the security in Outlook 2003. You
may be able to get around the problem by either disabling Word as your
e-mail editor or updating some of your add-ins, especially virus scanners
and spam filters (many major manufacturers have already released compatible
updates). See the following articles for more information:

http://www.slipstick.com/outlook/ol2002sp3.htm#problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;838871

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

Thanks for the help.

This problem started before I install my Norton AV and I don't have a spam
filter so that isn't the problem. I will have to wait for MS to come up with
a fix that fixes the fix.

I would think that MS would create a security fix that integrates with their
other products. Why would "you" create a fix that make Outlook and Word
combat each other. Makes no sense to me however, it makes sense to your
company and I guess that's all that matters.

 

[Jocelyn Fiorello [MVP - Outlook]]

FWIW, it's not my company...I'm just a volunteer answering questions

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In