*Reproducible* OL2K3 Meeting Request Tracking with Dist Lists Bro


G

Guest

I have reproduced this with multiple stations in my environment all using
OL2K3 SP2 with all Office hotfixes applied. Can someone try to replicate
this? I'd like to get an idea if this is a problem outside of my environment
with Exchange 2003 SP2.

I create a new meeting request, click To and select a distribution list as a
Required attendee (number of members in DL does not matter, reproduced with a
list with 100 members and one with as little as 2). When you return to the
meeting request, the DL shows in the To field with the + sign designating it
as expandable. Do not expand this! Fill out the rest of the info and send
the request.

Now, when people's acceptances start coming back, the Tracking tab on this
meeting request should start listing the people as having Accepted. This is
where the problem lies. The Tracking tab lists the Distribution List with
the expandable + sign next to it. If you expand the DL to show the members,
people that have accepted are still listed as None. The odd thing is that
some times it will add the responder to the meeting request listed
individually as an Optional attendee having Accepted status, not always but
more often than not. I had a DL with 15+ people on it, got all the
acceptances and none of the users listed under the DL updated and I got 10 of
them listed as Optional attendees.

Now here's the kicker. If I go back into the meeting request on my
calendar, expand it and save and close the meeting, it now lists all
attendees as individuals instead of under the + expandable DL. If I mark the
responders acceptances as unread and open each one (thus marking it read) and
then go back into the meeting request, it then has the now expanded attendees
updated as Accepted.

Given that I can reproduce this at will, it's apparent that either:

1.) message tracking with distribution lists does not work and is
effectively broken because it is obvious that it was not intended to work in
this manner.

2.) there is a problem with my Exchange 2K3 server

Five years as a QA analyst has left me reasonably sure the problem is #1 but
#2 leaves reasonable doubt and I don't have a secondary Exchange system or
non OL2K3 clients to test with.

On a side note, when first composing the meeting request, if I expand the
distribution list so it lists each attendee individually and then send it, it
then lists each person on the meeting request tracking tab individually and
their acceptances are automatically updated properly.
 
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G

Guest

Hmmm, why did it let me type that complete subject in and truncateit only
after posting? The last word was BROKEN.
 
M

Milly Staples [MVP - Outlook]

Nope - never seen it and never used your method for sending to a DL. I doubt that many others have either.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Chris asked:

| No one has any input??
|
| "Chris" wrote:
|
|| I have reproduced this with multiple stations in my environment all
|| using OL2K3 SP2 with all Office hotfixes applied. Can someone try
|| to replicate this? I'd like to get an idea if this is a problem
|| outside of my environment with Exchange 2003 SP2.
||
|| I create a new meeting request, click To and select a distribution
|| list as a Required attendee (number of members in DL does not
|| matter, reproduced with a list with 100 members and one with as
|| little as 2). When you return to the meeting request, the DL shows
|| in the To field with the + sign designating it as expandable. Do
|| not expand this! Fill out the rest of the info and send the request.
||
|| Now, when people's acceptances start coming back, the Tracking tab
|| on this meeting request should start listing the people as having
|| Accepted. This is where the problem lies. The Tracking tab lists
|| the Distribution List with the expandable + sign next to it. If you
|| expand the DL to show the members, people that have accepted are
|| still listed as None. The odd thing is that some times it will add
|| the responder to the meeting request listed individually as an
|| Optional attendee having Accepted status, not always but more often
|| than not. I had a DL with 15+ people on it, got all the acceptances
|| and none of the users listed under the DL updated and I got 10 of
|| them listed as Optional attendees.
||
|| Now here's the kicker. If I go back into the meeting request on my
|| calendar, expand it and save and close the meeting, it now lists all
|| attendees as individuals instead of under the + expandable DL. If I
|| mark the responders acceptances as unread and open each one (thus
|| marking it read) and then go back into the meeting request, it then
|| has the now expanded attendees updated as Accepted.
||
|| Given that I can reproduce this at will, it's apparent that either:
||
|| 1.) message tracking with distribution lists does not work and is
|| effectively broken because it is obvious that it was not intended to
|| work in this manner.
||
|| 2.) there is a problem with my Exchange 2K3 server
||
|| Five years as a QA analyst has left me reasonably sure the problem
|| is #1 but #2 leaves reasonable doubt and I don't have a secondary
|| Exchange system or non OL2K3 clients to test with.
||
|| On a side note, when first composing the meeting request, if I
|| expand the distribution list so it lists each attendee individually
|| and then send it, it then lists each person on the meeting request
|| tracking tab individually and their acceptances are automatically
|| updated properly.
 
R

robert.larson

Got a ticket today from a user who is having exactly this issue. This
just seems to be the way it "works". I guess this is a bug. Anyone
know if this is fixed in OL2007?
 
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