Report Wizard shows only white background for "Which fields..." step

[Lewis Lobel]

I have an Access 2000 database form that starts the
Report Designer using: "DoCmd.RunCommand
acCmdNewObjectReport". After selecting "Report Wizard"
in the "New Report" page, selecting the appropriate query
and pressing OK, the next screen ("Which fields do you
want on your report") normally shows the "Tables/Queries"
combobox and "Available" and "Selected" Fields
listboxes. However, after creating a few reports, upon
this screen showing, only a white background is shown
where the controls are normally shown. It never times
out. I seems like the controls (or more likely a panel
that owns these controls) fails to paint.

This is the first time I have seen this in tens of
installations. The computer is running Windows 2000 SP2,
and Access 2000 SP1a (also updated to SP3 with no help).

Help would be much appreciated.

 

[Jack]

What about if you upgrade to windows 2000 sp4?

 

[Jack]

I just think it is worth trying since I don't see any problem on your code;
you can also try to upgrade to latest Jet, office patch :- )

 

[Lewis Lobel]

Turns out that an HP 4200 driver that was installed on
the machine was causing havoc with Access. Not only was
I getting a white background, but errors such as "There
is no field Forms!ReportList!cboStartDate", when there
was such a field.

Upon removing the HP 4200 printer driver (supplied by HP)
and installing the HP 4050 printer driver supplied with
Windows, everything works normally, and printouts come
out properly.