Reply or FW Messages Not Readable

[NoTimeToLose]

I don't know why sometimes messages that I replied or forwarded to senders
appeared in symbols and characters (wingdings, etc...) and cannot be read by
recipients or senders. This problem seems to happen intermittently and have
no patterns.
But it seems to happen more often when I use one email account to reply to
another email accounts on a different server.
If someone has any experiences, ideas please help.

 

[Mosque]

When you use Outlook to send an HTML e-mail message to an Exchange Server
2007 user, the e-mail message appears garbled, or it contains Asian characters
View products that this article applies to.
Article ID : 952771
Cause:• The code of the e-mail system that sent the e-mail message
incorrectly described the HTML part of the message. The code and the byte
stream used different values for the charset property. For more information,
click the following article number to view the article in the Microsoft
Knowledge Base:
941851 An HTML e-mail message appears garbled in Outlook when you send the
message to an Exchange Server 2007 user


There is also a problem w/ mailing between 2007 and 2003 exchange which was
fixed in SP1. Don't have the KB article handy

Anyway, hope that helps. Ran into these articles looking for a different
problem

 

[Pat Willener]

If the previous reply does not resolve your problem, please supply more info
- Outlook version
- account type
- message type
- forn(s) used
- encoding

 

[NoTimeToLose]

I will find the articles in previous post and try it out but I don't
immediately know where to go to find the articles. Sorry, I am new at this.
In the meantime, here are info for below questions:
Outlook 2003
One Account with Comcast Cable (mail.comcast.net) and another with Stevens
Institute of Technology (nexus.stevens.edu)
Message type: don't understand question but I guess outlook messages
Encoding: Unicode UTF-8
Forms : ? don't know
Please advise. Thanks.

 

[Brian Tillman [MVP - Outlook]]

I will find the articles in previous post and try it out but I don't
immediately know where to go to find the articles.

http://support.microsoft.com/kb/952771

 

[Pat Willener]

Sorry for the typo - I meant font(s), not forn(s).

Message type is Plain Text, HTML, or RTF.
Account type is POP/SMTP, IMAP, or Exchange Server. Does the problem
happen regardless of which of the two accounts you use?