replacement XP disk

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I recently upgraded to XP home edition with no problems. I only used the
disk once and one of my kids stepped on it, cracking it half way through.
Any chance MS would replace it if I mailed it back wtih the product key? I
might need to reinstall it one day.
 
Call (800) 426-9400, and explain the situation. They should be able to provide you with another disc for a nominal charge.
 
scott77077 said:
I recently upgraded to XP home edition with no problems. I only used the
disk once and one of my kids stepped on it, cracking it half way through.
Any chance MS would replace it if I mailed it back wtih the product key? I
might need to reinstall it one day.
Click to expand...


OEM or retail version of XP Home Edition? IF former, then
ask the OEM to replace it. Microsoft should take care of
the retail version.
 
scott77077 said:
I recently upgraded to XP home edition with no problems. I only used the
disk once and one of my kids stepped on it, cracking it half way through.
Any chance MS would replace it if I mailed it back wtih the product key? I
might need to reinstall it one day.
Click to expand...


How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246


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