Replacement Install Disk?

Adam · Jul 24, 2004

I've used my installation disk before but now it says it
can't access a certain file because of a problem with the
disk. Is it possible to get a replacement disk from
Microsoft?

Will Denny · Jul 24, 2004

Hi

Does the error message say what is wrong with the disk and do you know which file is causing the problem. The disk may just need a cleaning with a soft cloth.

Try here:

"How to Replace Lost, Broken, or Missing Microsoft Software or Hardware"
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

The above will not apply to an OEM CD. You will need to contact your supplier.

Replacement Install Disk?

Adam

Will Denny