Repeating E-Mail

[MWillman]

I sent an e-mail last week with pictures and it has come back undeliverable because it was too large. It will not stop resending it. I do not have an outbox I can find. I have now received about 200 undeliverable messages from my original 7 messages. HELP

 

[Ian]

Hi, I've moved your post to a new thread for you.

Can you tell us a little bit more about your problem please - especially which email client you are using? It is Outlook 2013 for example?

 

[MWillman]

Hi, I've moved your post to a new thread for you.

Can you tell us a little bit more about your problem please - especially which email client you are using? It is Outlook 2013 for example?

I am using The Outlook that comes with MSN hotmail. Does that help?

 

[MWillman]

I am using The Outlook that comes with MSN/hotmail. Does that help?

I was told to look into the outbox and remove the original e-mails. I don't have an outbox that I can find. I need to stop it from resending the too large e-mails. It is driving me crazy. I have to delete at least 40 undeliverable messages per day. Please help.

 

[EvanDavis]

I am using The Outlook that comes with MSN hotmail. Does that help?

Confusion here. Are you using Outlook client to read your hotmail emails ? Or are you using a web interface to read your hotmail ?

 

[MWillman]

All I do everyday is go on to Firefox, have MSN as my homepage and click on outlook to see my e-mail. I am not very literate in computers to know what you mean by web interface. Hope this answers your question.l

 

[EvanDavis]

Are you seeing something like the image below / If so go to " Sent " Look for the email you tried to send that is to large and delete that. Problem should be solved.

 

[MWillman]

Are you seeing something like the image below / If so go to " Sent " Look for the email you tried to send that is to large and delete that. Problem should be solved.

Yes this is what I see. Problem is I have been deleting all the emails that are in my sent box regarding this e-mail. Still continues. I've just gone in and deleted them again a few minutes ago as you suggested. I did the same thing yesterday. There are no more but I am still get the undeliverable messages.

 

[MWillman]

Now I have lost my hotmail account. What is going on? Please help.

 

[MWillman]

It tells me someone may be using that account and I need to verify it's me. I did what they told me but I still can't access. I've created a new e-mail account (e-mail address removed)

 

[EvanDavis]

If that is the case, I suggest you get on the phone to Microsoft