RFJ said:
How do I remove the web toolbar when the option is already unchecked under
the Toolbars Menu option. (If I click the option, I get two web toolbars
!)
Its Outlook 2002 SP3
TIA
My guess is that your outcmd.dat file (which contains the configuration of
your instance of Outlook) is corrupted. Edit Outlook, rename the
outlook.dat file (to outcmd.OLD), and restart Outlook. You will lose your
configuration settings and have to redo them.
On Windows XP for Outlook 2003, the file location is:
C:\Documents and Settings\<youraccount>\Application
Data\Microsoft\Outlook\outcmd.dat
or, in case you moved your profile:
%userprofile%\Application Data\Microsoft\Outlook\outcmd.dat
If that didn't do it, rename outcmd.OLD back to outcmd.dat, and hope someone
else replies with a better answer.